IT Asset Management Specialist

4 weeks ago

Washington DC USA, United States Jamison Professional Services, Inc. Full time
Job Title: IT Asset Management Specialist

Jamison Professional Services, Inc. (Jamison) is a Service-Disabled, Veteran-Owned Small Business (SDVOSB), certified Minority Business Enterprise (MBE) headquartered in metropolitan Atlanta, Georgia. We specialize in providing professional management, administrative, healthcare, court reporters and transcriptionist experts, and document/ record and telehealth operational support solutions to U.S. Government, State, and commercial clients.

Job Summary:

The IT Asset Management Specialist will be responsible for tracking software licenses and maintenance agreements to ensure the organization remains compliant with vendors' licensing agreements. In addition, this individual will be responsible for maintaining an accurate inventory of hardware devices within the organization to ensure inventories can feed applications that depend on inventory.

Key Responsibilities:
  • Maintain an accurate list of software USAC owns with critical information such as period of performance (POP), start date, end date, number of licenses, software owner, and other applicable fields
  • Regularly review software inventory reports to ensure USAC owns enough licenses to remain compliant
  • Meet with vendors to obtain quotes for software and maintenance purchases
  • Work closely with USAC's procurement team to understand lead time for procuring software
  • Regularly meet with USAC's accounting team to ensure software and maintenance are documented in the financial system
  • Analyze and identify savings opportunities for renewals, software licensing, and maintenance agreements
  • Assign and revoke software licenses by using vendor software licensing portals
  • Develop an annual software licensing budget for the whole organization
  • Generate reports as needed for software and maintenance agreements
  • Act as the centralized point of inventory control for hardware assets using ServiceNow
  • Work with IT Operations team and Software Development to ensure hardware assets are discovered and classified in the configuration management database (CMDB)
  • Generate reports for hardware assets to provide to the Security Compliance team as well as other groups as needed
  • Update and reconcile hardware attributes such as environment, function, status, and business owners for all servers and network devices
  • Develop a quarterly recertification process of ensuring all hardware assets are still in use and information is current
Core Competencies:
  • Forward Thinking: The ability to anticipate the implications and consequences of situations and take appropriate action to be prepared for possible contingencies.
  • Thinks Critically: The ability to approach one's work analytically by identifying issues/questions, gathering, and evaluating data, and creating evidence-based recommendations or solutions.
  • Embrace Innovation & Change: The ability to respond positively to change and demonstrate flexibility, and openness to new ways of thinking and doing things.
  • Communicate Openly & Effectively: The ability to effectively communicate in multiple modes and in a way that fosters understanding and dialogue, as well as engages with others in a way that demonstrates emotional intelligence.
  • Performance Focused: The ability to take ownership of one's own or one's employees' performance, by setting clear goals and expectations, tracking progress against the goals, providing feedback, and addressing performance problems and issues promptly.
  • Apply Customer Lens: The ability to provide the best service to customers (internal and external) with the goal of exceeding their expectations while maintaining integrity.
  • Develop Self & Others: The ability to identify, learn, and apply new skills or habits as needed to perform successfully on the job.
  • Foster Collaboration: The ability to look beyond immediate teams, broaden peer networks, and find ways to partner with internal and external stakeholders to achieve success.
Required and Desired Knowledge, Skills and Abilities:
  • Bachelor's degree and/or relevant technical training and certifications.
  • Three (3) to Four (4) years' of directly related experience.
  • Three (3) to Four (4) years of negotiating with vendors regarding software/hardware agreements.
  • Proficient in Software licensing and hardware terminology.
  • Experience using a network discovery tool such as ServiceNow, BMC Client Manager, or Microsoft SCCM.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Visio).
Licenses | Certificates:
  • IAITAM Certified Software Asset Manager (CSAM).
  • IAITAM Certified Hardware Asset Management Professional (CHAMP).
Physical Demands:

While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel and talk or hear. The employee is frequently required to reach with hands and arms. This is largely a sedentary role; however, the employee may occasionally be required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Primary Place of Performance:
  • US-Washington DC.
  • With the option for teleworking twice a week.
Period of Performance:
  • Six Months.

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