CNC Machinery Service Support Specialist

2 days ago


Hudson, Massachusetts, United States Jobot Full time
Role Overview
A Service Coordinator is sought after by a rapidly expanding CNC Machinery client to join their team in Greater Detroit. This global company has been serving major industries for decades.

Key Responsibilities:
The ideal candidate will be responsible for addressing and resolving technical issues with customers and clients via various support channels, including phone, video, email, and online methods. Additionally, they will be responsible for scheduling service technicians and maintaining exceptional communication and service standards.

Qualifications:
- Multiple years of experience servicing CNC machinery
- Proficiency in resolving customer/service tech issues via phone, email, or other methods
- Excellent communication and service skills

Benefits and Perks:
This role offers a comprehensive benefits package, including full medical, dental, and vision coverage (100% paid). The company also provides a generous 401k program with matching contributions, as well as a company vehicle allowance, phone, and uniforms. Opportunities for career advancement are available.

Estimated Salary Range:$35-$43 per hour

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