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Labor Relations Manager
2 months ago
Hyatt Regency Waikiki Beach Resort and Spa is seeking a Labor Relations Manager to manage the relationship between the hotel and the union. The successful candidate will act as a liaison between managers and union agents, focusing on dispute resolution and contract interpretation.
Key Responsibilities:- Oversee the daily administration of the Collective Bargaining Agreement
- Educate managers and supervisors on the effects of historical work practices and actions that impact work practices
- Develop and conduct union contract training for managers and supervisors
- Work with Corporate Labor Relations on contract interpretation and arbitrations
- Develop and maintain ongoing lists of management initiatives and proposals for future contract negotiations
- Educate and guide managers and supervisors through the grievance process and on contract interpretation
- Represent the hotel and act as the spokesperson at grievance and mediation hearings, as well as labor negotiations
- Actively support managers and supervisors in the investigation of grievances with a focus on proactively resolving them internally
- Manage and evaluate the financial impact of labor practices and provide recommendations to senior management
- Maintain a grievance log and prepare statistical reports
- Develop and maintain a professional working relationship with the union
Requirements:
- Graduation from an accredited four-year college or university
- Three or more years of progressive experience in Human Resources with an emphasis on labor relations
- Considerable knowledge of current trends and practices of labor relations
- Skilled in traditional labor negotiations and collective bargaining procedures
- Able to negotiate agreements and/or reach consensus with diverse and disparate interests; experience in drafting and writing contract language and Side Letters
- Skilled in effective, clear, and persuasive oral and written communications to individuals and groups
- Skilled in resolving conflicts and gaining cooperation among competing interest groups
- Ability to provide leadership and counsel to managers, supervisors, and colleagues
- Skilled in researching complex issues and developing recommended actions
- Strong interpersonal and communication skills