Dialysis Program Manager RN

5 days ago

San Francisco, California, United States FRESENIUS MEDICAL CENTER Full time
Job Title: Dialysis Program Manager Registered Nurse

Job Summary:

Fresenius Medical Center is seeking a highly skilled and experienced Dialysis Program Manager Registered Nurse to join our team. As a key member of our operations team, you will be responsible for managing patient care in home therapies programs while maintaining cost-effective clinical operations.

Key Responsibilities:

  • Manage the operations of multiple Home Therapies programs with direct responsibility for results, including growth, patient retention, program costs, operational methods, scheduling, and staffing.
  • Direct activities related to the area's strategic plans, goals, and objectives, ensuring alignment with those of the region, division, and company.
  • Implement quality goals and action plans to achieve quality standards.
  • Collaborate with operations leaders, market development, in-center leadership, and patient education and quality teams to promote home therapies growth in assigned programs.
  • Responsible for profit and loss management of the assigned program, including optimal performance of program operations to achieve or exceed budgets and key performance indicators.
  • Direct and manage all aspects of patient care for Home Therapies patients in assigned programs from admission through discharge of the patient.
  • Provide direction, guidance, and support to staff members to ensure the safe and effective delivery of home therapy support care to patients with End-Stage Renal Disease (ESRD).
  • Oversee patient and caregiver readiness and ability to perform dialysis treatments at home and assess the environment for suitability in the ongoing delivery of home dialysis therapy, including training patients and caregivers on the safe and effective operation and preventative maintenance of equipment.
  • Manage patient experience efforts by supporting company patient satisfaction initiatives, embodying the company values and patient experience drivers while encouraging others to do the same.
  • Ensure competency of staff in the operation of all home dialysis therapy-related equipment, including the ability to troubleshoot equipment problems with the patient via telephone, maintaining appropriate staff licensures and CPR certifications.
  • Responsible for management of program supplies, equipment tracking, ensuring that orders are replenished in a consistent and timely manner.
  • Direct data entry-related activities, such as patient admission, regulatory reporting, billing, physician orders, lab results, vital signs, patient status, and any other treatment-related data into systems.
  • Ensure regulatory, compliance, and audit activities are accomplished on time.
  • Orient and support all new home therapies staff and provide ongoing education, ensuring compliance with all risk management initiatives, including in-center staff.
  • Responsible for hiring, coaching, and counseling employees, including performance reviews, disciplinary action, and terminations.
  • Provide leadership, coaching, and development plans for all direct reports to maintain an engaged and productive workforce, partnering with Human Resources on employee matters.

Requirements:

  • Graduate of an accredited School of Nursing (R.N.)
  • Advanced education preferred
  • Current appropriate state licensure
  • Minimum of one year nursing experience plus a minimum of six months dialysis nursing experience
  • 3+ years' supervisory or project/program management experience preferred
  • Demonstrated management skills necessary to provide leadership in the supervision of dialysis personnel and to ensure the delivery of maximum quality care to all patients
  • Demonstrated leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees
  • Performance management and decision making
  • Successfully complete CPR Certification with maintenance as required

Work Environment:

The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.

Travel Requirements:

Travel required between assigned facilities and various locations within the region up to 25% of the time. Travel to regional, Business Unit, and Corporate meetings may be required.

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