Case Manager

1 day ago

Santa Monica, California, United States Safe Place for Youth Full time
About the Role

We are seeking a skilled and compassionate Case Manager to join our team at Safe Place for Youth. As a Case Manager, you will play a critical role in providing direct assistance and support to our clients who are experiencing homelessness and housing crises.

Key Responsibilities
  • Provide culturally-relevant active listening and motivational interviewing skills to identify possible supports in clients' networks that can assist them with temporary or permanent housing.
  • Deliver field- and place-based supportive services, as appropriate, to clients.
  • Acquire resources and make successful referrals, including follow-up to ensure clients successfully access and initially retain housing.
  • Identify safety or health issues that may need to be considered during the identification of housing.
  • Provide mediation between households and property owners/family/friends to assist in resolving the housing crisis.
  • Partner with legal service providers to resolve housing crises.
  • Negotiate terms of agreements between clients and hosts as appropriate.
  • Ensure services are documented in all relevant databases in a timely and thorough manner.
  • Assist in budgeting with clients and determine what level of minimal assistance is necessary to be successfully housed or have the housing crisis resolved.
  • Facilitate access to YCES for clients, as appropriate, including the completion of the Initial Triage and Initial Assessment phases of system access and assessment.
  • For clients gaining entry into CES, provide a warm handoff to sustained case management services where possible, or provide initial case management for up to 60 days upon the client gaining CES access.
  • Attend trainings and participate in regular technical assistance such as learning collaboratives.
  • Other duties as assigned to support the mission of the organization.
Requirements
  • Best practice models including Housing First, Positive Youth Development, Authentic Youth Engagement, Motivational Interviewing, Harm Reduction, Trauma-Informed Care, and Critical Time Intervention.
  • Self-Starter skill set, requiring the ability to develop relationships, build rapport and trust with clients, community partners, volunteers, and staff.
  • Strong verbal and written communication skills, including organizational, detail, and interpersonal skills.
  • Ability to uphold Access Center policy and procedure with clients, staff, volunteers, and community partners.
  • Ability to work effectively with people of diverse races, ethnicities, sexual orientations, and gender identities in a multicultural environment.
  • Works cooperatively with individuals, groups, and organizations with diverse mission, composition, function, capacity, and geographic location.
  • Understanding of homeless services including CES and HMIS database.
  • Strong understanding of LA County foster care and juvenile justice systems, including foster care placement options, participant rights and eligibility, and discharge planning processes.
  • Strong belief in a growth mindset, self-determination, and psychological resilience.
  • Must have a valid CA Driver's License, proof of insurance, and a clean driving record.
Preferred Qualifications
  • 1+ years of case management or related experience working with unhoused and at-risk TAY.
  • 1+ years experience working in a drop-in center, access center, or access point.
  • Knowledge and experience working with co-occurring populations (chronic health conditions, mental health, and substance abuse).
  • Knowledge and experience working with LA-based housing resources, partners, and programs.
Work Environment and Physical Requirements

Prolonged periods of sitting at a desk and working on a computer. Changes in the environment, such as the office or outdoors. Physical effort/lifting, such as sedentary-up to 15-20 pounds at times.

Mandated Reporting Requirements

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

COVID-19 Vaccination Requirements: Effective August 9, 2021, the State Health Officer has mandated that all workers, paid or unpaid, in homeless services organizations must provide proof of vaccination. If eligible for a booster shot, proof of booster is also required. If not fully vaccinated, weekly COVID-19 testing is necessary depending on the program. Please submit proof of vaccination to. To request a reasonable accommodation or exemption, please get in touch with HR at the same email address. It's important to note that these accommodations are limited.

Driver Positions

Applicants are required to provide a copy of their driving record from the Department of Motor Vehicles, along with a copy of their valid driver's license and proof of insurance. Job offers are contingent upon a satisfactory driving record.

Examples of an unsatisfactory driving record include: Suspended or revoked license, Three or more moving violations in the past 36 months, Any violations, including drugs, alcohol, controlled substances, within the past 24 months, Reckless driving, including hit and runs, within the past 24 months, At fault accidents, resulting in fatality or serious injury, within the past 5 years.

The motor vehicle record will need to include a review of all states listed on the individual's employment application and resume.

Benefits & Perks

Safe Place for Youth offers a competitive benefit package including comprehensive health coverage, 403b with agency contribution, and vacation/sick time. We also offer unique perks including weekly meditation/mindfulness and professional development opportunities that are tailored to your individual career growth.

EEO Statement

All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. Safe Place for Youth does not discriminate on the basis of any protected status under federal, state, or local law. Safe Place for Youth is an equal opportunity employer committed to a diverse and inclusive workforce. In addition, the organization will consider employment-qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.

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