Case Manager

5 days ago

Santa Monica, California, United States Safe Place for Youth Full time
About the Role

We are seeking a skilled and compassionate Case Manager to join our team at Safe Place for Youth. As a Case Manager, you will play a critical role in providing direct assistance and support to our clients who are experiencing homelessness and housing crises.

Key Responsibilities
  • Provide culturally-relevant active listening and motivational interviewing skills to identify possible supports in clients' networks that can assist them with temporary or permanent housing.
  • Deliver field- and place-based supportive services, as appropriate, to clients.
  • Acquire resources and make successful referrals, including follow-up to ensure clients successfully access and initially retain housing.
  • Identify safety or health issues that may need to be considered during the identification of housing.
  • Provide mediation between households and property owners/family/friends to assist in resolving the housing crisis.
  • Partner with legal service providers to resolve housing crises.
  • Negotiate terms of agreements between clients and hosts as appropriate.
  • Ensure services are documented in all relevant databases in a timely and thorough manner.
  • Assist in budgeting with clients and determine what level of minimal assistance is necessary to be successfully housed or have the housing crisis resolved.
  • Facilitate access to YCES for clients, as appropriate, including the completion of the Initial Triage and Initial Assessment phases of system access and assessment.
Requirements
  • Best practice models including Housing First, Positive Youth Development, Authentic Youth Engagement, Motivational Interviewing, Harm Reduction, Trauma-Informed Care, and Critical Time Intervention.
  • Self-Starter skill set, requiring the ability to develop relationships, build rapport and trust with clients, community partners, volunteers, and staff.
  • Strong verbal and written communication skills, including organizational, detail, and interpersonal skills.
  • Ability to uphold Access Center policy and procedure with clients, staff, volunteers, and community partners.
  • Ability to work effectively with people of diverse races, ethnicities, sexual orientations, and gender identities in a multicultural environment.
  • Works cooperatively with individuals, groups, and organizations with diverse mission, composition, function, capacity, and geographic location.
  • Understanding of homeless services, including CES and HMIS database.
  • Strong understanding of LA County foster care and juvenile justice systems, including foster care placement options, participant rights and eligibility, and discharge planning processes.
  • Strong belief in a growth mindset, self-determination, and psychological resilience.
  • Must have a valid CA Driver's License, proof of insurance, and a clean driving record.
Preferred Qualifications
  • 1+ years of case management or related experience working with unhoused and at-risk TAY.
  • 1+ years experience working in a drop-in center, access center, or access point.
  • Knowledge and experience working with co-occurring populations (chronic health conditions, mental health, and substance abuse).
  • Knowledge and experience working with LA-based housing resources, partners, and programs.
What We Offer

Safe Place for Youth offers a competitive benefit package, including comprehensive health coverage, 403b with agency contribution, and vacation/sick time. We also offer unique perks, including weekly meditation/mindfulness and professional development opportunities tailored to your individual career growth.

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