Field Service Technician

4 weeks ago


Nashville, Tennessee, United States OWL Services Full time
Job Description

OWL Services is a leading provider of sales, installation, and service solutions to retail, commercial, and industrial clients across the U.S.

We are seeking a skilled Field Service Technician to join our team of over 1,400 field service professionals. The successful candidate will be responsible for servicing and installing various electronic equipment, including security and point of sale systems.

Key Responsibilities:

  • Troubleshoot and repair electro-mechanical devices, such as cash registers, coin changers, and security equipment.
  • Complete service requests and maintenance repair items in a timely manner.
  • Review work orders, manuals, and drawings to ensure proper maintenance and service of equipment.
  • Utilize various testing devices and hand and power tools related to the job.
  • May be temporarily assigned to other geographical areas to provide support with new installations and upgrades.

Requirements:

  • Mechanical aptitude and troubleshooting skills required.
  • Ability to work independently and be a strong problem-solver.
  • Strong attention to safety and willingness to follow all safety protocols.
  • 24/7 on-call rotation with other techs in your area.
  • Experience with various POS systems (Verifone/NCR) a plus.
  • Experience with Alarms a plus.
  • High school diploma or equivalent.
  • Good driving record is required.
  • Ability to use a computer and smartphone proficiently.

Physical Demands and Work Environment:

The physical demands include moderate with some strenuous physical exertion, including the ability to walk, climb, stand, carry materials, stoop, kneel, bend at waist. Must be able to climb a ladder and lift/carry up to 70 lbs. Work will be performed both outdoors and indoors.

Benefits:

  • 10 Paid Holidays
  • Flexible Time Off
  • 401(k) Company Match
  • Health, Dental, and Vision Insurance
  • HSA and FSA
  • Disability & Occupational Accident Insurance
  • Company-Paid Life Insurance Policy
  • Employee Assistance Program (EAP)
  • World-class paid training program for long-term career success.


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