Field Service Technician
4 weeks ago
At USSC Acquisition Corp, we are seeking a highly skilled and motivated Field Service Technician to join our team. As a Field Service Technician, you will be responsible for delivering exceptional customer service, installing and maintaining safety and survivability solutions, and providing technical support to our customers.
Key Responsibilities:- Provide on-site installation, repair, and maintenance of safety and survivability solutions.
- Diagnose and troubleshoot technical issues and customer problems.
- Offer technical training on our products and services.
- Develop and implement sales strategies to drive part sales.
- Document field changes and processes to support future product modifications and warranty claims.
- Establish service requirements, order components, and gather parts to complete service requests.
- Produce timely and detailed service reports and Sales Force ticket updates.
- High school diploma or equivalent.
- 1-3 years of experience as a technician or equivalent mechanical ability.
- Automotive or transit experience preferred.
- Proficient in reading blueprints and using hand tools or other tools.
- Able to troubleshoot, test, repair, and service technical equipment.
- Able to lift 50lbs and stand for up to 12 hours per day.
- Flexible regarding working hours and travel.
- Able to travel extensively, including weekends and overnight.
- Valid driver's license and passport required.
- Excellent written and oral communication skills.
- Demonstrated ability to manage multiple projects and prioritize tasks.
- Proficient in current computer software, including MS Applications and ERP systems.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and skilled individual who is passionate about delivering exceptional customer service and safety solutions, we encourage you to apply for this exciting opportunity.
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