Lease Renewal Advisor

5 days ago


Tucson, Arizona, United States Aaron's Full time

We're seeking a highly motivated and results-driven individual to join our team as a Lease Renewal Advisor. As a key member of our sales team, you'll be responsible for driving payment collections, lease agreement renewals, and ensuring our customers are 100% satisfied with our products.

About the Job

This position requires a high level of energy, enthusiasm, and dedication to delivering exceptional customer service. You'll work closely with our customers to understand their needs, provide personalized solutions, and ensure they're 100% satisfied with our products. We offer a competitive salary of $15.50 to $16.25 per hour, depending on experience, as well as opportunities for career advancement and professional growth.

Key Responsibilities
  • Maintain updated customer information in our store computer system and document all customer payment appointments
  • Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
  • Sell customers on the benefits of timely lease agreement renewal payments
  • Assist the Customer Account Manager in setting and achieving daily, weekly, and monthly revenue and renewal goals
  • Assist with merchandise returns and guest deliveries as directed by management
  • Clean and certify merchandise in the Quality Assurance Center for all items personally returned
  • Complete and maintain weekly vehicle maintenance sheet and route sheets daily
  • Load, secure, and protect product in company vehicle
  • Safely operate company vehicle
  • Assist the Sales Team as needed


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