Service Technician
1 day ago
Job Type: Full-time
Department: Service
Reports to: Service Manager
Purpose:
The Service Technician is a crucial member of our team, responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. This role requires a high level of technical expertise, attention to detail, and excellent communication skills.
Essential Duties:
- Receive repair orders from the dispatcher and take them to the stall area.
- Perform work as outlined on the repair order with efficiency and accuracy, in accordance with dealership and factory standards.
- Diagnose the cause of any malfunction and perform the necessary repair.
- Communicate with the parts department to obtain needed parts.
- Save and tag parts if the job is under warranty or if requested by the customer.
- Examine the vehicle to determine if additional safety or service work is required.
- Advise the service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised.
- Document work performed.
- Road-test vehicles when required or refer to the test technician, keeping in mind that customers' vehicles should not be used for personal errands.
- Supervise work of any apprentice technicians as assigned.
- Attend factory-sponsored training classes.
- Keep abreast of factory technical bulletins.
- Ensure that customers' cars are kept clean.
- Keep the shop area neat and clean and be able to account for all dealership-owned tools at all times.
- Understand and follow federal, state, and local regulations, such as those governing the disposal of hazardous wastes.
Requirements:
- Must be 21 years old or older.
- Must be able to pass a drug test.
- Must be able to pass a background screening.
- High school diploma or the equivalent.
- Ability to read and comprehend instructions and information.
- ASE certification preferred.
- General mechanical skills.
- Valid driver's license and a good driving record.
- Manual dexterity.
- Good Judgment.
Additional Requirements:
- Must be able to pass a hair follicle drug screening.
- Must be able to pass a background screening.
- Must have a Valid Texas Driver's License.
Language: English
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