Customer Service Associate

6 days ago


Auburn, Illinois, United States SPRINGFIELD PLASTICS INC Full time

About Springfield Plastics Inc.

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We are a leading manufacturer of high-quality plastic products, and we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional service to our clients, resolving any issues that may arise, and ensuring their overall satisfaction with our products.

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Job Responsibilities:

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Our ideal candidate will have excellent communication skills, both written and verbal, and be able to effectively interact with customers via phone, email, and in-person. They will also be proficient in using software to process orders and shipping paperwork, as well as being detail-oriented and able to multitask in a fast-paced environment.

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Requirements:

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To be successful in this role, you will need a high school diploma or equivalent, as well as experience in Microsoft Excel and Microsoft Outlook. Knowledge of Microsoft Dynamics or other CRM systems is a plus, and you should be highly proficient in data entry and 10-key experience. You must also have strong phone etiquette, be reliable, and have a motivation to learn new things.

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Estimated Salary Range:$45,000 - $55,000 per year

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Why Work at Springfield Plastics Inc.?

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We offer a competitive salary, opportunities for growth and development, and a dynamic work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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