Customer Service Associate

2 days ago


Auburn, Washington, United States Oak View Group Full time
Job Title: Customer Service Associate

About Us:

Oak View Group is a global leader in venue development, management, and premium hospitality services for the live event industry. Our company offers an unmatched 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary:

This role will involve utilizing a cash register and accepting payment from customers. The successful candidate will also be responsible for stocking beverages and grab-and-go items, maintaining a clean cafe area, and ensuring excellent attendance in accordance with our attendance policy. This position offers an hourly rate between $17 to $19 and includes various benefits such as health, dental, and vision insurance, a 401(k) savings plan, and paid time off.

About the Venue:

We are located on the main campus of Green River College in Auburn, WA. Our cafeteria serves students, staff, and visitors on campus and offers multiple stations serving a variety of food options. We operate Monday through Thursday from 7am to 5pm and Friday from 7am to 2pm.

Responsibilities:

  • Conduct cash register sales by entering orders and completing transactions accurately.
  • Maintain stock and supply levels, communicating with the General Manager regarding low inventory levels.
  • Listens and responds to customer requests or concerns in a professional manner.
  • Responsible for maintaining a clean and organized workspace, including disposal of garbage and cleaning dishes.
  • Maintains sanitation, health, and safety standards in work areas.

Requirements:

  • High school diploma or equivalent preferred.
  • Must be at least 18 years old.
  • Three or more months of experience in the food service industry is preferred.
  • Previous cash handling experience is also preferred.
  • The ability to learn to handle cash and operate a cash register and corresponding system is essential.
  • Excellent interpersonal skills and a friendly, positive attitude towards co-workers, managers, volunteers, and guests are required.


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