Customer Service Associate
2 days ago
About Us:
Oak View Group is a global leader in venue development, management, and premium hospitality services for the live event industry. Our company offers an unmatched 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary:
This role will involve utilizing a cash register and accepting payment from customers. The successful candidate will also be responsible for stocking beverages and grab-and-go items, maintaining a clean cafe area, and ensuring excellent attendance in accordance with our attendance policy. This position offers an hourly rate between $17 to $19 and includes various benefits such as health, dental, and vision insurance, a 401(k) savings plan, and paid time off.
About the Venue:
We are located on the main campus of Green River College in Auburn, WA. Our cafeteria serves students, staff, and visitors on campus and offers multiple stations serving a variety of food options. We operate Monday through Thursday from 7am to 5pm and Friday from 7am to 2pm.
Responsibilities:
- Conduct cash register sales by entering orders and completing transactions accurately.
- Maintain stock and supply levels, communicating with the General Manager regarding low inventory levels.
- Listens and responds to customer requests or concerns in a professional manner.
- Responsible for maintaining a clean and organized workspace, including disposal of garbage and cleaning dishes.
- Maintains sanitation, health, and safety standards in work areas.
Requirements:
- High school diploma or equivalent preferred.
- Must be at least 18 years old.
- Three or more months of experience in the food service industry is preferred.
- Previous cash handling experience is also preferred.
- The ability to learn to handle cash and operate a cash register and corresponding system is essential.
- Excellent interpersonal skills and a friendly, positive attitude towards co-workers, managers, volunteers, and guests are required.
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