To Go Host
3 weeks ago
Key Responsibilities:
- Welcome guests and provide exceptional customer service.
- Ensure a smooth and efficient guest experience by opening doors and taking food and beverage orders.
- Enter orders accurately and efficiently into the point-of-sale system.
- Develop and maintain in-depth knowledge of the menu, including core, drink, and limited-time offerings.
- Process payments and handle cash, gift cards, rewards cards, discounts, and coupons.
- Manage the togo cash drawer and maintain accurate records.
- Communicate estimated wait times to guests and provide updates as needed.
- Maintain the cleanliness and organization of the restroom area.
- Answer phone calls in a friendly and professional manner.
- Assist with food delivery to the dining area.
- Exhibit exceptional hospitality and charisma in all interactions.
Company Culture:
Hurricane Wings Management LLC is committed to providing a positive and inclusive work environment, where all employees feel valued and supported. We strive to create a workplace that is free from discrimination and harassment, and where everyone has the opportunity to grow and succeed.
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