Family Access Program Manager

2 weeks ago


Chicago, Illinois, United States EVERSANA Company Full time
Job Title: Family Access Manager

At EVERSANA, we are committed to creating a healthier world by delivering next-generation commercialization services to the life sciences industry. As a Family Access Manager, you will play a critical role in our Market Access Team, utilizing company-approved materials to educate and support approved prescribers and clinic staff on Applied Therapeutics' Patient Services programs.

Key Responsibilities:
  • Provide education and support to prescribers and clinic staff on patient journey processes and payer requirements.
  • Identify and resolve non-clinical logistical issues delaying or preventing patients from starting or continuing therapy.
  • Offer educational resources to support the entire patient journey using approved company materials.
  • Provide reminder services to office staff to facilitate continuation of therapy.
  • Communicate effectively with healthcare professionals, office staff, and patients/caregivers, ensuring consistent messaging with product label.
Requirements:
  • Bachelor's degree required; graduate degree preferred.
  • 7+ years of commercial experience in the biopharmaceutical industry, preferably in specialty pharmaceuticals.
  • 3+ years of Market Access, Specialty Pharmacy, or Reimbursement experience in the biotech/pharmaceutical industry preferred.
  • Product launch experience.
  • Knowledge of commercial insurers, managed care, government (Part D) and federal payer sectors.
  • Knowledge of Integrated Health Systems.
  • Strong understanding of MS Suite and ability to conduct virtual engagements via MS Teams.
  • Ability to manage multiple priorities with excellent organizational and problem-solving skills.
Cultural Beliefs:
  • Patient Minded: Act with the patient's best interest in mind.
  • Client Delight: Own every client experience and its impact on results.
  • Take Action: Be empowered and hold yourself accountable.
  • Grow Talent: Own your development and invest in the development of others.
  • Win Together: Passionately connect with anyone, anywhere, anytime to achieve results.
  • Communication Matters: Speak up to create transparent, thoughtful, and timely dialogue.
  • Embrace Diversity: Create an environment of awareness and respect.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about creating a healthier world and have the skills and experience we are looking for, please submit your application.



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