Night Auditor
3 days ago
Flotel II Inc is seeking a highly skilled Night Auditor to join our team. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial records, as well as providing exceptional guest service.
Key Responsibilities:- Register guests and process check-ins and check-outs
- Balance and audit all Front Office postings and settlements
- Provide general information to guests, including directions and restaurant hours
- Update daily checklist and guest history
- Balance all credit cards, direct bills, and miscellaneous charges from all shifts
- Closely monitor and balance all room charges from outlets
- Start close-out process; print and distribute Night Audit Report Packets
- Consistently provide exceptional customer service by exceeding guests' expectations
- Take ownership of all guest complaints and rectify complaints quickly and efficiently
- Communicate information regarding guests' needs to other team members and departments
- At least 1 year of experience in a hotel or related field
- Highest level of education: High school diploma or equivalent
- Basic knowledge of accounting principles
- Proficient in Windows, Excel, Email, and Word
- Strong problem-solving and troubleshooting abilities
- Effective communication skills
- Ability to work independently with minimal supervision
- Capable of handling high-pressure situations and maintaining composure
- Flexible rotating schedule and ability to attend mandatory meetings
- Employer-subsidized medical insurance plans
- Vision & Dental
- Vacation / Holiday pay
- 401k and Roth Retirement Savings programs
- Employee Wellness Program
- Free access to financial education platform
- Employer-paid Accidental Death and Dismemberment Insurance
- Travel discounts on room rates and food/beverage purchases through the hotel brand
- Flexible Spending Account
- Group Life Insurance for spouse and/or children
- Critical Illness Coverage
- Short Term Disability Insurance
Founded in 1978, Flotel II Inc is a multi-brand hotel development and management company based in Atlanta, GA. Our philosophy centers around developing upscale, brand-defining hotels in prime markets, partnering with industry leaders such as Hilton and Marriott. With a proven track record, Flotel II Inc and its affiliate companies have developed 29 hotels from the ground up with a total investment over $540 million. The company currently owns and operates 8 hotels in the southeast, including 7 Hilton and Marriott brands. An additional 6 hotels are either under construction or in active development.
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