IT Systems Administrator
2 weeks ago
We are seeking a highly skilled IT Systems Administrator to support our growing team. The successful candidate will be responsible for providing desktop PC, Mac, network, software, VOIP phone system, and company mobile device support for all users and servers.
The ideal candidate will have a strong background in IT, with a minimum of 7 years of experience in an IT support role supporting a business with 50+ employees. Proactive and attentive customer service orientation is essential.
Key Responsibilities:
- Provide desktop PC, Mac, network, software, VOIP phone system, and company mobile device support for all users and servers
- Setup workstations, printers, and create accounts for new employees
- Evaluate company's current technologies and implement new systems when necessary
- Conduct server maintenance, software checks, risk assessment, hardware inspections, and disaster recovery
- Deploy hardware and software, including MS/OS application installations, daily operations maintenance, and upgrades
- Manage all cloud-based software and systems, including MS 365, Microsoft Active Remote Desktop, Citrix, Google Drive, and Salesforce
- Collaborate with HR, Operations, and senior managers on onboarding and offboarding procedures
Requirements:
- Bachelor's degree in Computer Science, IT related field, or relevant work experience
- Minimum of 7 years prior experience in an IT support role supporting a business with 50+ employees
- Proactive and attentive customer service orientation
- Knowledgeable of installation, configuration, and troubleshooting processes for VOIP, software, hardware, networking, and accessory equipment
- Proficiency in supporting cloud-based systems, Windows, MacOS, and mobile technologies
- Demonstrated experience with ERP/EDI, Active Directory management, Domain controller administration, and an understanding of networking principles
- Full scale systems implementation experience, including integration and development, technical support and training, data migration, and beta testing
- Knowledge of LAN/WAN network administration and system vulnerabilities
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