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Financial Services Leader
2 months ago
The Retail Managing Officer is a key leadership position at MidWestOne, responsible for overseeing the management of two or more branch offices. This role requires a strong focus on effective staffing, security, operations, customer service, and business development efforts.
Key Responsibilities- Staff Management: Manage retail staff through efforts to develop, motivate, coach, and train retail staff along with other managers in the retail team. Meet regularly with direct reports to ensure strong communications of individual and department expectations.
- Customer Service: Provide financial information and professional advice to customers by identifying their financial needs. Open retail banking accounts, safe deposit, Certificate of Deposits, and IRA accounts, and meet customers' needs while cross-selling other MWO services to enhance the customer relationship.
- Business Development: Proactively work to develop new business through both walk-in activity and customer outreach. Motivate employees through effective communication and training while promoting their interest and participation in cross-selling and referring bank products and services.
- Loan Origination: Coordinate with the bank's lending areas in originating and processing loan applications for both consumer and real estate, along with handling loan closings and collection activities.
- Community Involvement: Participate, plan, and organize community events, both at the branch location and in the surrounding community. Represent the Bank on community groups and non-profits.
- Competitive base compensation with additional performance-based incentives
- Career development and continuous learning opportunities
- Paid Time Off, Paid Holidays, Parental/Grandparent Leave, and more
- 100% vested 401(k) Retirement Plan with company match
- Medical, Dental, and Vision insurance
- Flex spending plan & Health savings accounts with employer contribution
- Student Loan Debt Reduction Program
- Employee Stock Ownership Plan
- Employer provided group life insurance with option to purchase additional life insurance for you and your family members
- Employer provided long term and short term disability insurance
- Additional Insurance options to meet your personal needs: Critical Illness and Accident insurance
- Wellness Program
- Free banking services and other financial services discounts
- Take Your Dog to Work Day in June
- Employee Rally Day- a day of celebration and recognition
- Bachelor's degree or equivalent combination of post-high school education and related work experience
- Previous financial institution experience dealing with branch operations and retail deposit operations is preferred
- Supervisory experience preferred
