Retail Operations Manager
3 weeks ago
We are seeking a highly skilled Assistant Retail Store Manager to join our team. As an Assistant Store Manager, you will be responsible for assisting the direct leader in supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans.
Key Responsibilities:
- Assist the direct leader with developing and implementing action plans to improve operating results
- Establish and communicate job responsibilities and performance expectations to direct reports
- Identify training and development opportunities for direct reports
- Monitor the competitive environment and inform the direct leader of necessary adjustments
- Provide product feedback and make recommendations on new items or discontinued products
- Participate in the interviewing process for store personnel
- Communicate information to store personnel, including weekly updates, major milestones, and concerns
- Ensure store personnel adhere to inventory procedures, product handling guidelines, and cash control policies
- Ensure an appropriate resolution of operational customer concerns in their direct leaders absence
- Identify and rectify hazards, ensuring proper ergonomics and maintaining store equipment
- Maintain store cleanliness standards and proper store signage
- Assist the direct leader with maintaining proper stock levels through appropriate product ordering
- Merchandise product neatly to maximize sales
- Ensure the quality and freshness of products for sale and accuracy of product signage
- Assist their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees
- Supervise the day-to-day operations of their team, escalating issues to the appropriate level of support when necessary
- Ensure direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service
- Comply with all established company policies and procedures while upholding the security and confidentiality of documents and data
What We Offer:
- 401(k) Plan
- Company 401(k) Matching Contributions
- Employee Assistance Program (EAP)
- PerkSpot National Discount Program
Additional Benefits:
- Medical, Prescription, Dental & Vision Insurance
- Generous Vacation Time & 7 Paid Holidays
- Up to 6 Weeks Paid Parental Leave at 100% of pay
- Up to 2 Weeks Paid Caregiver Leave at 100% of pay
- Short and Long-Term Disability Insurance
- Life, Dependent Life and AD&D Insurance
- Voluntary Term Life Insurance
Salary: $23.50 - $24.50 per hour (based on location)
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