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Tag Agency Clerk

2 months ago

Westminster, Maryland, United States Dealer Services Network, LLC Full time
Job Summary

We are seeking a highly skilled and detail-oriented Agency Clerk to join our team at Dealer Services Network, LLC. As a key member of our staff, you will be responsible for providing exceptional customer service, processing motor vehicle forms and title documents, and maintaining a high level of organization in our office.

Key Responsibilities
  • Customer Service: Provide direct customer service, respond to customer inquiries, and resolve customer issues in a professional and courteous manner.
  • Document Processing: Complete motor vehicle forms and title documents, scan and file documents, and maintain inventory control.
  • Office Administration: Keep the office and paperwork organized, stop, start, and return to interrupted tasks, and prepare transactions for motor vehicle runs.
  • Research and Verification: Research, verify, and process documents for titles and registrations on vehicles, boats, and recreational vehicles.
  • Team Collaboration: Work collaboratively with the team to achieve common goals, maintain a positive and empathetic attitude, and respond promptly and politely to customer inquiries.
Requirements
  • Education: High school diploma or general education degree (GED); and equivalent combination of education and experience.
  • Skills: Strong communication skills, both verbal and written; excellent interpersonal skills; attention to detail; basic computer proficiency; ability to work independently and as part of a team; flexibility to adapt to changing priorities and work schedules.
  • Certifications: Ability to pass a criminal background check.
Benefits
  • Medical
  • Dental
  • Vision
  • 401k - with a Match
  • Life insurance – paid for by the company
  • Short Term Disability
  • Long Term Disability
  • Paid Holidays
  • Paid Vacations / Time Off - after only 90 days of employment
  • Paid sick days
  • Hourly pay will be based on experience and knowledge.