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Operations Manager
2 months ago
At Michaels Stores, we're looking for a Store Operations Manager to lead our store operations and team. As a key member of our store leadership team, you'll be responsible for delivering sales and profits while protecting our assets. You'll provide a well-merchandised and well-in-stocked store by leading and supporting inventory management processes. You'll lead a team of well-trained team members to deliver a customer-centric shopping experience. You'll deliver friendly customer service and achieve your KPIs.
Key Responsibilities- Assist Store Manager in planning and supporting the scheduling and execution of store workload.
- Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements.
- Support and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget.
- Manage the visual merchandising standards in store and execution of feature space and seasonal layouts.
- Manage and execute the inventory management processes in store.
- Manage and execute merchandise operations and Omni channel processes.
- Train, observe and coach the team to achieve results.
- Participate in the performance management process of your team.
- Serve as Manager on Duty (MOD).
- Retail management leadership experience.
- Ability to remain standing for long periods of time.
- Ability to move throughout the store.
- Regular bending, lifting, carrying, reaching and stretching.
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations.
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