Coffee Specialist

Coffee Specialist

Join our dynamic team at Sun Communities, where we take pride in delivering exceptional service and quality beverages. We are seeking a dedicated and skilled Coffee Specialist who is enthusiastic about crafting delightful drinks and providing outstanding customer experiences.

POSITION SUMMARY

As a Coffee Specialist, you will be responsible for preparing and serving a diverse range of premium coffee, tea, and other beverages to our team members at the cafe. Your role will involve ensuring a clean and hygienic beverage station, maintaining stock levels of supplies, and assisting in various operational tasks as required.

KEY RESPONSIBILITIES

• Welcome team members and take beverage orders; prepare and serve high-quality espresso, coffee, tea, and assorted food items in line with established service protocols.
• Organize, maintain, and present food selections from the pastry display.
• Execute opening and closing procedures for your shift as directed.
• Clean, sanitize, and uphold the beverage preparation area, including all counters and equipment.
• Adhere to food safety standards, including monitoring product freshness and expiration dates.
• Replenish food, beverages, paper goods, and utensils as necessary.
• Receive and distribute incoming deliveries efficiently.
• Maintain product availability by managing inventory levels and communicating any shortages.
• Provide knowledgeable service to team members regarding menu offerings.
• Assist with administrative tasks such as product ordering, stock organization, and vendor coordination.
• Address and resolve quality and service concerns, escalating issues to management when needed.
• Perform additional duties as assigned.

QUALIFICATIONS

• High School Diploma or equivalent.
• Previous experience in a coffee service role is preferred.
• At least one year of experience in a customer service position.
• Strong customer service and communication skills.
• Professional demeanor and appearance.
• Ability to work independently with minimal supervision.
• Basic computer skills, including proficiency in email and internet usage.

EMPLOYEE BENEFITS

At Sun Communities, we value our team members and offer a supportive environment that fosters growth and development. We provide competitive compensation, opportunities for advancement, and a comprehensive benefits package, including:

• Medical and Prescription coverage with multiple plan options.
• Dental and Vision insurance.
• Access to an On-Site Fitness Center with personal training and group classes.
• Life and Disability insurance coverage.
• 401(k) plan with company matching contributions.
• Employee Assistance Program.
• Tuition reimbursement for further education.
• Paid Time Off, including holidays, vacation, and personal days.

Explore the opportunity to join our team and contribute to a vibrant workplace culture at Sun Communities.