Software Support Specialist
4 weeks ago
Job Summary
We are seeking a skilled Software Support Specialist to provide exceptional technical support to our customers for Siemens software products. The ideal candidate will have a strong background in CAD software and experience with software license management.
Key Responsibilities
- Provide first-line technical support to customers for Siemens software products.
- Utilize expertise in CAD software to assist users with technical issues.
- Oversee the management and maintenance of software licenses.
- Collaborate with the Geometric Solutions team to continuously improve service quality and support processes.
Requirements
- 3+ years of work experience in an engineering / design environment.
- Proven work experience with Siemens software or equivalent.
- Strong understanding of CAD, PLM, and related engineering software.
- Experience in software license management and troubleshooting.
Benefits
- Medical, Dental & Vision Insurance.
- Vacation and Holiday pay.
- Employer matching 401K.
- Tuition Reimbursement.
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