Client Advocacy Coordinator

3 weeks ago


Onalaska, Texas, United States Dynamic Lifecycle Innovations Full time
Job Description

We are seeking a highly motivated Client Advocacy Coordinator to join our team at Dynamic Lifecycle Innovations. In this role, you will be responsible for advocating on behalf of our clients, ensuring their needs are met and exceeded.

About the Role

You will collaborate with internal stakeholders to provide exceptional customer experiences, processing orders, compiling reports, and maintaining accurate customer information in our CRM.

Key Responsibilities
  • Act as a client advocate, aligning internal parties with client expectations.
  • Process orders and compile reports to facilitate client transactions.
  • Support onboarding for new clients and maintain accurate client information in our CRM.
  • Communicate effectively with clients and internal stakeholders, utilizing strong verbal and written communication skills.
Requirements

To succeed in this role, you will need:

  • An associate degree in a business-related field or equivalent experience.
  • A minimum of 1 year of customer service or account management experience in a professional setting.
  • Strong analytical and problem-solving skills, with the ability to manage multiple tasks efficiently.
  • Proficiency in Microsoft Office, particularly Excel and Outlook.
Our Benefits Package

We offer a competitive salary of $20.05 - $23.75 per hour, plus bonus opportunities. Our benefits package includes 3 weeks of paid time off and company profit sharing.



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