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Pet Food Express Assistant Manager

1 month ago


San Francisco, California, United States Pet Food Express Full time
About Us

Pet Food Express is a leading pet supply retailer that prides itself on its passionate and dedicated team members. Our employees are pet enthusiasts who strive to provide exceptional customer service and expert advice to our customers. We're committed to creating a positive and inclusive work environment that fosters growth and development.

Job Summary

As an Assistant Manager at Pet Food Express, you will play a key role in leading our sales team and ensuring a seamless customer experience. Your responsibilities will include coaching customers on pet care, working closely with leadership to drive sales and customer satisfaction, and leading daily training programs to enhance product knowledge and sales skills.

Key Responsibilities

• Engage with customers to provide tailored recommendations and support the Store Manager in recruiting and retaining top talent.
• Participate in and lead daily training programs to enhance product knowledge and sales skills.
• Maintain a customer-ready store environment, including unloading shipments, restocking, and maintaining visual and display standards.
• Manage and oversee all functions of the POS System and maintain awareness of store safety standards and inventory accuracy.

Qualifications

• A passion for pets and people.
• Experience leading teams in a supervisory role, with retail experience preferred and pet industry experience a plus.
• Ability to work a flexible schedule, including weekends, evenings, and holidays.
• Must be able to lift, move, and carry up to 50 pounds while using proper lifting techniques and following safety rules.
• Ability to climb and balance using a ladder and/or step stool and continuously stand, walk, bend, stretch, and engage in repetitive motions throughout the shift.

Pet Food Express Perks

• Opportunities for career growth and advancement within the company.
• Continued learning and development through leadership training and investment in pet and product knowledge.
• Generous in-store employee discount that extends to family members.
• Competitive paid time off and benefits package, including health, dental, and vision insurance, and 401k with employer match.
• Bring your well-behaved pet to work and participate in community events and fundraisers.