Bilingual Customer Service Representative

1 week ago

Dallas, Texas, United States Florida One Insurance Full time
Job Title: Bilingual Customer Service Representative

We are seeking a highly skilled and bilingual customer service representative to join our team at Florida One Insurance. As a key member of our customer-centric approach, you will be responsible for providing exceptional service to our clients, handling inquiries, processing applications, and following up on leads.

Key Responsibilities:

  • Engage with clients through inbound and outbound calls to showcase various insurance products tailored to their unique needs.
  • Expertly handle inquiries, process new applications, and assist with policy changes, making every interaction meaningful.
  • Maintain thorough client records, track sales metrics, and pursue leads to maximize opportunities.
  • Participate in team meetings to stay informed about product updates and market trends, enhancing your sales strategies.

Requirements:

  • Strong communication and interpersonal skills to connect with clients and clearly articulate insurance products and solutions.
  • A keen analytical mindset to assess client needs and tailor your recommendations effectively.
  • Time management skills to balance multiple tasks, including handling inquiries, processing applications, and following up on leads.
  • An empathetic listener to understand client concerns and build lasting relationships.
  • A problem-solving attitude to address challenges swiftly and efficiently.

What We Offer:

  • A competitive pay range of $46,133 to $65,405 per year.
  • Benefits such as Medical, Dental, Vision, Life Insurance, Competitive Salary, and Paid Time Off.

At Florida One Insurance, we take pride in our diverse team, where every member plays a crucial role in ensuring customer satisfaction and success. We work with a wide range of reputable insurance carriers to ensure that you receive the best coverage at the most competitive rates. Our commitment to excellence means that you can trust us to guide you through every step of the insurance process, from selecting the right policy to handling claims with efficiency and care.

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