Product Support Specialist

22 hours ago


Milwaukee, Wisconsin, United States HR Director Full time
Job Title: Product Support Specialist

We are seeking a highly skilled Product Support Specialist to join our team in Milwaukee, WI. As a Product Support Specialist, you will provide technical support for our mobile and industrial markets, driving cost-reduction and optimization initiatives.

Key Responsibilities:
  • Provide technical support for assigned product lines, ensuring seamless customer experiences.
  • Develop and maintain comprehensive product knowledge, staying up-to-date on product changes and updates.
  • Collaborate with internal teams, sales teams, and customers to resolve technical issues and provide product expertise.
  • Train internal teams and external contacts on products and applications, ensuring effective knowledge transfer.
  • Coordinate with international counterparts, particularly from Germany, to ensure global product support.
  • Manage and maintain product literature, technical data, and price lists, ensuring accuracy and consistency.
  • Utilize ERP systems to generate reports, perform price and technical analysis, and drive business insights.
  • Participate in continual improvement initiatives, identifying areas for process enhancement and implementing changes.
  • Prepare detailed price quotations, ensuring accuracy and compliance with company policies.
Requirements:
  • Strong communication skills, with the ability to effectively communicate with clients via phone or email.
  • Ability to solve problems and adapt in dynamic environments, with a mechanical/technical mindset.

We offer a competitive salary range of $50,000 - $57,000 annually, along with comprehensive training and development opportunities. If you are a customer-focused individual with a passion for product expertise, we encourage you to apply for this exciting opportunity.



  • Milwaukee, Wisconsin, United States FIS - Fidelity Information Services Full time

    Key ResponsibilitiesAs a Product Support Representative III at FIS - Fidelity Information Services, you will be responsible for handling customer inquiries and resolving support issues related to financial transactions, operational controls, and operational compliance. You will also provide expert product support to customers, recreating client issues in...


  • Milwaukee, Wisconsin, United States FIS - Fidelity Information Services Full time

    Job SummaryWe are seeking a highly skilled Product Support Representative III to join our team at FIS - Fidelity Information Services. As a key member of our support team, you will be responsible for providing expert, in-depth product support to our customers.Key Responsibilities:Handling customer inquiries and resolving support issues related to financial...


  • Milwaukee, Wisconsin, United States Jobs for Humanity Full time

    About the RoleWe are seeking a highly skilled Product Support Representative to join our team at FIS Global. As a Product Support Representative, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesHandle customer inquiries and resolve support issues in a timely and professional...

  • IT Support Specialist

    2 weeks ago


    Milwaukee, Wisconsin, United States Sunrise Systems Full time

    Job SummarySunrise Systems is seeking a highly skilled IT Technician to join our team. As a key member of our technical staff, you will be responsible for providing top-notch support for our enterprise products, including Dell ESF Desk side support specialist, enterprise storage products, and networking products.Key ResponsibilitiesLeadership and Team...

  • Product Specialist

    1 week ago


    Milwaukee, Wisconsin, United States Rockwell Automation Full time

    Product Specialist Job DescriptionRockwell Automation is a global technology leader focused on helping manufacturers be more productive, sustainable, and agile. We're seeking a Product Specialist to join our team and contribute to the success of our Low-Voltage Motor Control Center portfolios.Key Responsibilities:Support product launches and strategic...


  • Milwaukee, Wisconsin, United States Jobs for Humanity Full time

    About the Role:You will utilize your expertise in the business of banking to provide exceptional support to our clients. Our most successful team members have extensive banking background and understand how banks serve their customers. This includes understanding how a bank thinks about the products and services offered, to how the bank manages operations...


  • Milwaukee, Wisconsin, United States VirtualVocations Full time

    VirtualVocations is seeking a skilled Production Support Analyst to join our team. The ideal candidate will have experience in system engineering concepts and monitoring tools, as well as proficiency in AWS, Splunk, New Relic, and Open Shift. Key responsibilities include monitoring system live using various tools in the production environment, developing...


  • Milwaukee, Wisconsin, United States BCI Acrylic Independent Dealers Full time

    Job OverviewAt BCI Acrylic Independent Dealers, we pride ourselves on delivering exceptional service and quality products. We are currently in search of dedicated individuals who possess strong communication skills, meticulous attention to detail, and the ability to adapt to a variety of tasks.We are looking for a Production Assistant/Runner to enhance our...


  • Milwaukee, Wisconsin, United States BCI Acrylic Independent Dealers Full time

    Job OverviewBCI Acrylic Independent Dealers is committed to excellence and is on the lookout for dedicated individuals who excel in their roles, possess strong communication skills, and pay meticulous attention to detail. We are currently in search of a Production Assistant/Runner to enhance our dynamic team.Key Responsibilities:Assist in unloading weekly...


  • Milwaukee, Wisconsin, United States Phoenix Investors Full time

    IT Support SpecialistPhoenix Investors is seeking an IT Support Specialist to provide technical assistance and support to our growing team. The ideal candidate will have experience in IT and be proficient in Microsoft Suite, with a strong understanding of computer hardware and software systems.Key Responsibilities:Provide end-user help desk support and...


  • Milwaukee, Wisconsin, United States Curative Care Full time

    Production Specialist IIIJob Category: Commercial Services Requisition Number: ASSEM001406Job DetailsDescriptionSummary:The Production Specialist III is responsible for fulfilling customer requests by manufacturing products and services according to specified requirements. This role includes training, supervising, and supporting Production I and II team...


  • Milwaukee, Wisconsin, United States SITE Staffing Full time

    Position Title: Extrusion Production SpecialistWe are seeking a committed Extrusion Production Specialist to enhance our operational capabilities. In this role, you will be tasked with the operation and upkeep of extrusion machinery, ensuring the production of items that align with client specifications while maintaining product quality. You will be integral...


  • Milwaukee, Wisconsin, United States Colectivo Coffee Roasters Full time

    Job Type: Full-time Position Overview: Title: Baking Production Specialist Department: Colectivo Coffee Roasters Bakery Reports to: Bakery Production Supervisor Schedule: Full-time Exempt/Non: Non-exempt POSITION SUMMARYThe Baking Production Specialist plays a crucial role in the bakery team, focusing on daily production tasks that include the preparation of...


  • Milwaukee, Wisconsin, United States Pinnacle Engineering Group Full time

    Job OverviewWe are looking for a meticulous Production Planning Specialist to manage and streamline the workflow and materials across various departments. The successful candidate will demonstrate exceptional analytical abilities, a talent for developing efficient schedules, and the capacity to communicate effectively with colleagues and clients alike. The...


  • Milwaukee, Wisconsin, United States MATC Full time

    About the RoleWe are seeking a highly skilled and dedicated Educational Support Specialist to join our team at MATC. As an Educational Support Specialist, you will play a vital role in providing academic support services to students, assisting instructors with classroom needs, and maintaining a positive and productive learning environment.Key...


  • Milwaukee, Wisconsin, United States Pinnacle Engineering Group Full time

    Job OverviewPinnacle Engineering Group is in search of a meticulous Production Planning Specialist to oversee and facilitate the workflow of tasks and materials across various departments. The successful candidate will exhibit exceptional analytical capabilities, a talent for crafting efficient schedules, and the ability to prioritize tasks effectively....


  • Milwaukee, Wisconsin, United States Biolife Plasma Services Full time

    About BioLife Plasma ServicesWe are a leading provider of plasma-derived therapies, and we are seeking a highly skilled Medical Support Specialist to join our team. As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors, while also contributing to the production of life-changing medicines.Key...


  • Milwaukee, Wisconsin, United States Family Dollar Full time

    Join Our Team as a Retail Customer Support SpecialistAbout the Role:As a Retail Customer Support Specialist, you will play a crucial role in ensuring a positive shopping experience for our customers. Your responsibilities will include:Delivering Outstanding Service: Provide friendly and efficient assistance to customers, helping them navigate our product...


  • Milwaukee, Wisconsin, United States Curative Care Full time

    **Job Summary:**We are seeking a skilled Assembly Production Specialist to join our team at Curative Care. As an Assembly Production Specialist, you will be responsible for producing goods and services as specified, training and assisting production team members, and performing quality checks and material movement.**Key Responsibilities:**Fills customer...


  • Milwaukee, Wisconsin, United States Curative Care Full time

    **Job Summary:**We are seeking a skilled Assembly Production Specialist to join our team at Curative Care. As an Assembly Production Specialist, you will play a critical role in producing goods and services as specified by our customers.**Key Responsibilities:**• Train, monitor, and assist Production I and II workers in performing their job tasks•...