Patient Access Representative

5 days ago


Amsterdam, New York, United States St. Mary's Health Care Full time
Job Summary

St. Mary's Health Care is seeking a highly skilled Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring that patients receive timely and efficient access to medical services.

Key Responsibilities
  • Coordinate Patient Scheduling: Gather necessary demographic and clinical information from patients and enter it into the appropriate database.
  • Resolve Issues: Seek appropriate resources to resolve issues related to the type, date, and location of prescribed procedures.
  • Schedule Patient Procedures: Schedule patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources.
  • Coordinate Insurance Pre-Certification: Assist with coordination of activities related to insurance pre-certification/authorization.
  • Provide Patient Counseling: Provide counseling to patients or their representatives regarding pre-service requirements and instructions.
  • Verify Insurance: Verify insurance for scheduled patients and advise patients of copayment requirements.
  • Coordinate Referrals: Coordinate scheduling and referrals to other healthcare providers and services.
Requirements
  • Education: High school diploma or GED required.
  • Computer Experience: 6 months of computer experience required.
  • Language Skills: Must be able to speak, read, write, and follow instructions in English.
Working at St. Mary's Health Care

As a Patient Access Representative at St. Mary's Health Care, you will have the opportunity to work in a fast-paced and dynamic environment. You will be part of a team that is dedicated to providing high-quality patient care and service. If you are a detail-oriented and organized individual who is passionate about delivering excellent patient care, we encourage you to apply for this role.



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