Service Excellence Representative

5 days ago


Austin, Texas, United States Corporation Service Company Full time

**Job Title:** Client Service Representative

**Location:** Austin, TX

**Job Type:** Full-time

**About the Role:**

We are seeking a highly motivated Client Service Representative to join our team at Corporation Service Company (CSC). As a key member of our Annual Reports Preparation & File team, you will be responsible for delivering exceptional service to clients and internal teams, driving business growth and customer satisfaction.

**Responsibilities include:**

  • Building strong relationships with clients to understand their unique needs and concerns.
  • Analyzing and processing legal documents with accuracy and attention to detail.
  • Fulfilling requests and answering questions from internal and external customers via phone or electronically.
  • Providing top-notch client service, ensuring excellent communication and problem-solving skills.

**Requirements:**

  • At least 5 years of experience in business-to-business customer service or administrative capacity.
  • Energetic self-starter who thrives in a fast-paced, team-oriented environment.
  • Strong research skills and attention to detail.
  • Excellent prioritization and time-management skills.

**Salary Range:** $55,000 - $65,000 per year, depending on experience.

**Benefits:**

  • Annual success-sharing bonuses or commission plans based on individual performance.
  • Excellent benefits, including medical, dental, life insurance, and flexible spending and health savings accounts.
  • 401(k) with employer match and profit-sharing, paid time off, tuition reimbursement, and more.


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