Service Excellence Representative
5 days ago
**Job Title:** Client Service Representative
**Location:** Austin, TX
**Job Type:** Full-time
**About the Role:**
We are seeking a highly motivated Client Service Representative to join our team at Corporation Service Company (CSC). As a key member of our Annual Reports Preparation & File team, you will be responsible for delivering exceptional service to clients and internal teams, driving business growth and customer satisfaction.
**Responsibilities include:**
- Building strong relationships with clients to understand their unique needs and concerns.
- Analyzing and processing legal documents with accuracy and attention to detail.
- Fulfilling requests and answering questions from internal and external customers via phone or electronically.
- Providing top-notch client service, ensuring excellent communication and problem-solving skills.
**Requirements:**
- At least 5 years of experience in business-to-business customer service or administrative capacity.
- Energetic self-starter who thrives in a fast-paced, team-oriented environment.
- Strong research skills and attention to detail.
- Excellent prioritization and time-management skills.
**Salary Range:** $55,000 - $65,000 per year, depending on experience.
**Benefits:**
- Annual success-sharing bonuses or commission plans based on individual performance.
- Excellent benefits, including medical, dental, life insurance, and flexible spending and health savings accounts.
- 401(k) with employer match and profit-sharing, paid time off, tuition reimbursement, and more.
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