Customer Service Representative

1 week ago


Kissimmee, United States Happy Days Family Fun Center Full time

We are seeking a highly motivated and friendly Customer Service Representative to join our team at Happy Days Family Fun Center in Kissimmee, FL.

Key Responsibilities:

  • Greet and Engage Customers: Provide a warm and welcoming experience for our guests, making them feel at home.
  • Answer Questions and Resolve Issues: Respond to customer inquiries and concerns in a friendly and professional manner.
  • Prepare Orders and Drinks: Assist customers in preparing their orders and prepare drinks as needed.
  • Maintain a Clean and Tidy Work Environment: Clean the work area as needed to ensure a clean and safe environment for customers and staff.
  • Respond to Complaints: Respond to customer complaints in a friendly and professional manner, resolving issues quickly and efficiently.

Qualifications:

  • Friendly Attitude: Possess a friendly and approachable attitude, even in challenging situations.
  • Responsibility and Time Management: Demonstrate a responsible and proven ability to maintain scheduling commitments.
  • Problem-Solving Skills: Possess the ability to quickly resolve customer concerns and issues.
  • Good Communication Skills: Possess good communication skills, including verbal and written communication.

We are looking for a team member who is self-driven, motivated, and hard-working, with a passion for providing excellent customer service.



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