Customer Experience Specialist

4 days ago


Opelika, Alabama, United States Rack Room Shoes Full time

Are you a customer-focused individual with excellent communication and interpersonal skills? Do you have a passion for fashion and a desire to work in a dynamic retail environment? If so, we encourage you to apply for the Customer Experience Specialist role at Rack Room Shoes.

About the Role

In this position, you will be responsible for creating an exceptional shopping experience for our customers by being aware of all current sales promotions and company service standards. Your responsibilities will also include maintaining merchandise presentation, developing product knowledge, and processing sales transactions accurately.

Responsibilities
  • Maintain awareness of all current sales promotions and company service standards
  • Maintain merchandise presentation and visual displays
  • Develop and maintain necessary product knowledge and fitting skills
  • Process all sales and POS terminal transactions in accordance with policy and procedure
Benefits

In addition to a competitive estimated salary range of $42,000 - $52,000 per year, we offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as paid time off and holidays.



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