Luxury Guest Services Professional
4 days ago
At Marriott International Inc, we pride ourselves on delivering exceptional luxury service to our guests. As a global leader in hospitality, we offer rare and special experiences that stay with our guests long after they depart.
Job SummaryWe are seeking a Luxury Guest Services Professional to join our team at The Ritz-Carlton Rancho Mirage. This role will be responsible for delivering world-class service to our guests, ensuring their stay is memorable and unique. The ideal candidate will have excellent communication skills, a passion for customer satisfaction, and the ability to work in a fast-paced environment.
Responsibilities- Guest Experience: Deliver exceptional service to guests, anticipating their needs and exceeding their expectations.
- Communication: Maintain effective communication with guests, colleagues, and management to ensure seamless service delivery.
- Problem-Solving: Resolve guest complaints and concerns in a professional and courteous manner.
- Education: High school diploma or equivalent required.
- Experience: No prior experience necessary, but a passion for customer service is essential.
- Certifications: None required.
We offer a competitive salary of $20.50-$21.00 per hour, plus benefits including health care, flexible spending accounts, 401(k) plan, paid time off, and life insurance. Join our team and become part of a global hospitality leader that values diversity, inclusion, and employee well-being.
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