Customer Experience Ambassador

1 month ago


Augusta, Maine, United States Nothing Bundt Cakes Full time
Bring Joy to Our Guests

At Nothing Bundt Cakes, we're on a mission to spread joy and make every celebration sweeter. As a Guest Service Representative, you'll play a vital role in creating a warm and welcoming environment for our guests. Your primary responsibility will be to ensure that every guest leaves with a smile on their face and a sense of satisfaction.

Key Responsibilities:
  • Provide exceptional customer service, ensuring that every guest feels valued and appreciated.
  • Assist guests in selecting the perfect cake for their celebrations, taking into account their preferences and needs.
  • Manage orders efficiently, ensuring that every cake is prepared and delivered on time.
  • Collaborate with the bakery team to maintain a clean and organized workspace, adhering to high standards of quality and safety.
  • Participate in ongoing training and development programs to enhance your skills and knowledge, ensuring that you're always up-to-date on the latest trends and best practices.
What We Offer:
  • A fun and dynamic work environment, with opportunities to grow and develop your skills.
  • A competitive hourly rate of $9.50 - $10.00, depending on experience.
  • A comprehensive training program, designed to equip you with the skills and knowledge you need to succeed in this role.
  • The chance to be part of a growing family, with over 500 bakery locations across the US and Canada.

We're committed to creating a workplace culture that's inclusive, supportive, and fun. If you're passionate about delivering exceptional customer service and making a difference in your community, we'd love to hear from you



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