Gaming Operations Supervisor
6 days ago
Under the general direction of the Players Club Manager, the successful candidate will oversee the day-to-day operations of the Player's Club to ensure exceptional customer service standards are consistently met. This role requires a strong understanding of gaming regulations, laws, and policies, as well as the ability to maintain confidentiality of sensitive information.
Key Responsibilities
• Supervise the operations of the Player's Club to ensure customer service standards are met or exceeded.
• Ensure compliance with applicable laws, regulations, policies, and procedures.
• Maintain confidentiality of all privileged information.
Requirements
• High school diploma or equivalent, plus three years of related gaming experience, including one year in a lead or supervisory capacity.
• Associates degree preferred.
• Valid driver's license and clean driving record.
• Must be 21 years of age or older.
• No felony, theft, or stealing convictions.
• Ability to pass a pre-employment drug/alcohol screen and background investigation.
• Gaming license required.
Preferred Qualifications
• Navajo preference.
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