Assistant General Manager

6 days ago

Las Vegas, Nevada, United States Caesars Entertainment Full time
Job Summary

The Assistant General Manager is responsible for assisting the Restaurant General Manager in the overall activities of the restaurant operation, including prep and service. This role requires effective communication in English, both verbal and written form, in a professional manner.

Key Responsibilities
  • Manage the day-to-day operation of the restaurant in accordance with established policies and procedures.
  • Establish and administer training programs within the restaurant, including new employee orientation.
  • Direct the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards.
  • Maintain an efficient program of scheduling to ensure a high standard of food preparation and service with the use of minimum man-hours.
  • Maintain and instruct assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated.
  • Monitor the appearance of all foods and communicate deviations from standard to the Chef on Duty.
  • Act immediately on all customer complaints to ensure that corrections are made when possible.
  • Compile annual budget, variance reports, weekly management reports, comp reports, linen/glass/silver/menu inventory and any other reports deemed necessary by the Restaurant General Manager or Director of Food & Beverage.
  • Monitor the work of Food Cashiers to ensure that established policies and procedures are being followed.
  • Oversee all follow-up work to ensure non-recurrence of cashier errors; work closely with the Business Office and Internal Audit to ensure compliance with established procedures.
  • Counsel, guide and instruct assigned personnel in the proper performance of their duties.
  • Prepare and coordinate the periodical performance reviews of assigned personnel.
  • Recommend changes including hiring, promotion, demotion and release of personnel; recommend wage and salary adjustments for personnel within established guidelines.
  • Interview potential employees who have been recommended by Personnel.
Requirements
  • Work requires effective communication in English, both verbal and written form, in a professional manner.
  • Previous work in a high-caliber chef-driven property.
  • Work in a high-volume establishment with the highest of standards and food and beverage knowledge.
  • Work requires ability to compile, compute, and analyze pertinent data needed for reports.
  • Work requires flexibility to work various shifts.
  • Work requires knowledge of computer programs including: Word, Excel, Windows, LMS.
Physical, Mental and Environmental Demands

Fast-paced environment, multiple tasks to be handled under time constraint.

Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner.

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