Customer Service Specialist

1 week ago


Pleasantville, New Jersey, United States Caliber Collision Centers Full time
Job Overview:
Pursue a rewarding career with Caliber Collision Centers as a Customer Service Consultant. This role offers an excellent opportunity to develop your customer service skills and contribute to the success of our team.

Compensation: $18 - $20 per hour, paid weekly and eligible for overtime.

Responsibilities:
  • Provide exceptional customer service by greeting clients, determining their needs, and responding promptly to their inquiries.
  • Assist Collision Estimators in handling vehicle drop-offs, mapping, marking, and photographing vehicles, arranging transportation, preparing paperwork, and delivering vehicles while ensuring clear communication with customers, colleagues, and vendors.

Requirements:
  • 2+ years of customer-facing experience; sales experience is a plus.
  • A valid driver's license and eligibility for our company insurance policy are required.

Benefits:
  • Immediate eligibility for medical, dental, and vision benefits.
  • Industry comparable pay.
  • Paid vacation and holidays, accruable from day one.
  • Career growth opportunities within our organization.


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