Senior Automotive Service Consultant
5 days ago
We are seeking a highly skilled and experienced Senior Automotive Service Consultant to join our team at Suntrup Ford (Westport). This is a full-time position, working Monday through Friday, with no weekends.
Estimated Salary: $60,000 - $80,000 per year, based on experience.
About the RoleThe successful candidate will have at least 5 years of OEM dealership experience and a strong background in customer service. They will be responsible for building relationships with customers, determining their vehicle needs, and ensuring that their issues are resolved efficiently.
- Meet with customers to discuss their vehicle concerns and provide solutions.
- Work closely with technicians to ensure that vehicles are repaired and serviced promptly.
- Monitor customer satisfaction and implement strategies to improve it.
- Manage time effectively, prioritize tasks, and meet deadlines.
- Collaborate with colleagues to achieve team goals and objectives.
To be considered for this role, you must have:
- A high school diploma or equivalent.
- At least 5 years of OEM dealership experience.
- Valid driver's license and clean driving record.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficient use of computer software and business machines.
Suntrup Ford (Westport) offers a comprehensive benefits package, including:
- Union pension plan.
- Union family health, dental, and vision coverage.
- Vacation time.
- Weekly pay.
- Employee discount.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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