Retail Store Cleaning Associate

16 hours ago

Richmond Heights, Virginia, United States TJ Maxx Full time
Job Summary

We are seeking a highly motivated and detail-oriented Cleaning and Organization Specialist to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for maintaining a clean and organized store environment, ensuring a positive customer experience, and upholding our company's high standards of quality and service.

Key Responsibilities
  • Maintain a clean and organized store environment, including the operation of floor care equipment and adherence to all operational, merchandise, and loss prevention standards.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Support and embody a positive store culture through honesty, integrity, and respect, promoting a safe and inclusive work environment.
  • Adhere to all company policies concerning Health and Safety, including the refilling of essential items in the Lounge, Restrooms, and Front End.
  • Cross-train in other areas of the store, including Backroom, Front End, Sales Floor, and other areas as needed.
  • Support and respond to all Front End coverage needs, ensuring seamless customer service and a positive shopping experience.
  • Adhere to all operational and loss prevention controls in accordance with company guidelines and policies, including shrink reduction.
  • Communicate accurately and effectively with management and Associates, promoting a culture of open communication and collaboration.
  • Participate in safety awareness and maintain a safe environment, adhering to all safety protocols and procedures.
Requirements
  • Excellent customer service skills, with the ability to respond to customer inquiries and resolve issues in a timely and professional manner.
  • Able to work a flexible schedule to support business needs, including evenings, weekends, and holidays.
  • Strong organizational skills with attention to detail, ensuring a clean and organized store environment.
  • Physical stamina to perform cleaning tasks and operate floor care equipment, including the ability to lift heavy objects with or without reasonable accommodation.
  • Capable of multi-tasking, prioritizing tasks, and managing multiple responsibilities in a fast-paced retail environment.
  • Strong communication skills, both verbal and written, with the ability to listen and respond appropriately.
  • Able to respond appropriately to changes in direction or unexpected situations, adapting to new challenges and priorities.
Benefits

We offer a competitive compensation package, including a starting pay range of $12.00 to $12.50 per hour, as well as a range of benefits, including Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more. Contact your TJX representative for more information.

We are an equal opportunity employer, committed to diversity and inclusion. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

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