Customer Service Representative

1 month ago


Pensacola, Florida, United States Tyler Kercher - State Farm Agent Full time
Position Overview:

Are you a people person with a passion for helping others? Do you enjoy working in a fast-paced environment where no two days are the same? If so, consider joining our team as a State Farm Agent Team Member. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients. Your primary focus will be on building strong relationships with our customers, understanding their needs, and providing them with tailored solutions to meet their insurance and financial service needs.

Responsibilities:
  • Establish and maintain strong relationships with customers through regular communication and follow-up.
  • Use a customer-centric approach to educate customers about insurance options and provide personalized recommendations.
  • Develop and implement effective marketing strategies to identify customer needs and promote relevant products and services.
Benefits:
  • Competitive hourly pay plus commission/bonus structure.
  • Simple IRA and health benefits.
  • Paid time off (vacation and personal/sick days).
  • Flexible hours and growth potential for advancement within the agency.
  • Licensing paid by the Agent.
Requirements:
  • Strong communication and interpersonal skills.
  • Ability to work in a team environment and build strong relationships with customers and colleagues.
  • Proactive problem-solving skills and attention to detail.
  • Ability to learn and adapt to new computer functions and systems.


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