CYBHI Outreach Specialist

4 weeks ago


La Puente, California, United States Heluna Health Full time
Job Summary

Heluna Health is seeking a highly skilled CYBHI Outreach Specialist to join our team. As a key member of our CYBHI team, you will be responsible for managing our outreach strategy and deliverables, working closely with the CYBHI Project Manager and Assistant Manager to design and execute outreach infrastructure. This is a temporary, grant-funded, full-time, benefited position that will be primarily onsite at fixed, mobile, and designated site operations, with occasional remote work required.

Key Responsibilities
  • Work closely with CYBHI Project Management to ensure that the program meets its outreach objectives and that the outreach strategy is delivered throughout the program's life cycle.
  • Provide premium support to a variety of stakeholders, including grantees, partners, subject matter experts, learning specialists, and others.
  • Directly triage or implement infrastructure to triage grantee questions.
  • Continuously update and maintain internal knowledge base to better assist grantees.
  • Support the Project Manager in the creation and implementation of the Grantee Help Desk mechanism and policy.
  • Must be able to work with subject matter experts to deliver technical assistance in grant administration and behavioral health interventions to grantees.
Requirements
  • Have a professional, positive attitude and work ethic.
  • Excellent communication skills, both oral and written.
  • Ability to work both independently and cooperatively.
  • Working knowledge of Microsoft Office applications, experience preferred.
  • Must be comfortable speaking in public.
Physical Demands

Must be able to stand, walk, sit, and drive as needed throughout the day for extended periods of time. Must be in good physical condition to perform job duties requiring frequent use of the entire body.



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