Field Service Engineer
5 days ago
Join Bruker, a leading analytical instrumentation company, as a Field Service Engineer. As a key member of our team, you will be responsible for installing, inspecting, repairing, and maintaining Bruker AXS - XRD product lines.
Responsibilities:- Install and configure analytical x-ray equipment
- Analyze and diagnose malfunctioning equipment, determining corrective action and making necessary adjustments and alignments
- Perform preventive maintenance according to written procedures
- Prepare and submit detailed reports on job activities
- Participate in on-the-job training of field service personnel
- Suggest improvements to equipment performance and functionality
- Provide immediate response to reassignment and telephone support during normal working hours
- Remain in contact with assigned customers to ensure no unreported problems
- Promote and maintain service contracts in assigned regions
- Stay up-to-date on new products and product changes within the required sphere of activity
- Conduct all field assignments according to service department procedures
- Demonstrated ability to analyze, diagnose, and repair complex equipment problems efficiently
- Effective communication skills with internal and external customers
- Excellent customer relations skills and timely decision-making
- Familiarity with standard electronic test equipment and personal computers
- Ability to travel extensively by air and car, both domestically and internationally
- AA degree in electronics or equivalent experience
- Military training in advanced electronics preferred
- Three years of previous service experience installing and repairing complex electronic systems
Bruker offers a competitive base salary, ranging from $71,500 to $110,000 per year, and a performance-related incentive. Full-time employees enjoy a range of benefits, including 401(k) with company match, employee stock purchase plan, medical and dental plans, life insurance, short-term and long-term disability insurance, employee assistance program, and paid time off.
Bruker is an equal-opportunity employer, evaluating qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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