Assistant Branch Manager

4 weeks ago


Stone Mountain, Georgia, United States Heights Finance Full time

We are seeking a highly motivated and customer-focused individual to join our team as an Assistant Branch Manager at Heights Finance. As a key member of our branch operations team, you will be responsible for supporting all aspects of branch operations and providing exceptional customer service to our clients.

Key Responsibilities:

  • Welcome and assist every customer in a professional manner
  • Process loan applications to determine customer eligibility
  • Educate and upsell customers on all product offerings including loan options and insurance products
  • Work with past due customers to bring their account current through collection calls
  • Promote new loans to both existing and new customers through solicitation calls
  • Assist the Branch Manager in all facets of branch operations and step in as a backup manager when needed

Requirements:

  • 1-2 years in the consumer finance, lending, or banking industries preferred
  • Customer service mindset
  • Experience in sales, collections, and/or lending
  • Exceptional multitasking skills and effective time management
  • Prior experience in supervisory roles in customer service or sales preferred
  • High School diploma or equivalent; higher education such as associate or bachelor's degree is a plus

Benefits:

  • Uncapped monthly bonus opportunities
  • Medical, dental, and vision insurance effective day 1
  • 401K with some company match
  • Paid Time Off
  • Employee Relief Fund

Why Work at Heights Finance:

We are a dynamic team focused on business growth, increased sales, and maintaining controlled delinquency. If you are a self-motivated individual with a career-oriented mindset, energized by delivering excellent customer service and hitting sales goals, then this opportunity may be for you.



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