Housekeeping Associate
8 hours ago
The Housekeeping Associate is responsible for ensuring the cleanliness and maintenance of guest rooms and public areas in accordance with Sonesta International Hotels' high standards. This role requires attention to detail, strong communication skills, and the ability to work independently as part of a team.
Key Responsibilities- Deliver exceptional guest service by ensuring rooms are clean and well-maintained, and addressing any guest complaints or concerns in a timely and professional manner.
- Clean and service assigned rooms or areas, including making beds, dusting, vacuuming, and sanitizing bathrooms, as well as removing trash and replenishing amenities.
- Notify supervisors when service is completed, and report any rooms unable to be serviced due to damage or other issues.
- Assist with laundry duties, including monitoring supplies and equipment, operating washers and dryers, and folding and storing clean linens.
- Minimize waste of supplies and amenities, and report any needed repairs or unsafe conditions to supervisors.
- Handle lost and found items according to established procedures, and promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
- Previous housekeeping experience preferred, with a background in the extended stay industry beneficial.
- Ability to speak, read, and write fluent English, with other languages beneficial.
- Basic reading, writing, and mathematical abilities required, as well as the ability to frequently stand, bend, climb, kneel, and move about the facility.
- Carrying, lifting, or pulling items weighing up to 75 pounds, and working with commercial cleaning chemicals, are also required.
- Must be available to work mornings, evenings, weekends, and holidays, with a flexible schedule and open availability.
Sonesta International Hotels offers a comprehensive benefits package, including medical, dental, and vision insurance, health savings accounts, 401(k) retirement plans, paid vacation and sick days, hotel discounts, educational assistance, paid parental leave, company-paid life insurance, and more.
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