Landlord Liaison Specialist

4 weeks ago

Birmingham, Alabama, United States Housing Authority of the Birmingham District Full time
Job Description

Summary

The primary objective of this position is to foster strong and mutually beneficial relationships with potential and current landlords participating in the Housing Choice Voucher program. The Landlord Liaison will help expand the number of units available to HCV participants by marketing the program and serving as the primary point of contact for landlords partnering with the Housing Authority of the Birmingham District to house participating families. The Landlord Liaison will collaborate with other Department staff to ensure landlords receive exceptional service through all interactions with and in furtherance of the goals of the Rental Assistance Programs Department.

Key Responsibilities:

  • Conducts outreach and marketing to recruit prospective landlords and owners to participate in HABD programs.
  • Form relationships with industry and professional associations, management companies, and other partners to position HABD as an attractive business partner.
  • Monitors customer satisfaction regarding landlords/owners and prepares customer satisfaction reports.
  • Report to Departmental and Agency leadership on how HABD policies and processes impact relationships with landlords and recommend changes.
  • Resolves landlord/owner questions, inquiries, issues, or complaints in person and via phone, email, fax, or correspondence.
  • Monitor, recommend, and facilitate landlord incentives.
  • Organize and conduct training and other educational events.
  • Updates owner, landlord, and property database and filing system.
  • Assists with the preparation of lease documents and the closing process.
  • Conducts marketing surveys, data collection, and data entry.
  • Schedules meetings; attends and participates in meetings, hearings, projects, and events to attract and retain landlords.
  • Gathers data about the admissions and occupancy of units assisted in the HCV program.
  • Monitors referral and success rates of applicants in the HCV program.

Behavioral Competencies:

  • Job Knowledge: Exhibits requisite knowledge, skills, and abilities to perform the position effectively.
  • Commitment: Sets high-performance standards; pursues aggressive goals and works hard/intelligent to achieve them.
  • Customer Service: Meets/exceeds the expectations and requirements of internal and external customers.
  • Effective Communication: Ensures important information is passed to those who need to know.
  • Initiative: Proactively seeks solutions to resolve unexpected challenges.
  • Responsiveness and Accountability: Demonstrates a high level of conscientiousness.
  • Teamwork: Balances team and individual responsibilities.

Job Competencies:

  • Knowledge of the local real estate market and real estate practices.
  • Knowledge of the local, state, and federal laws and regulations governing HABD and the Housing Choice Voucher Program.
  • Skilled in providing instruction on the HUD and HABD Housing Choice Voucher Program requirements.
  • Skilled in creative communications, marketing, or sales strategies, or event and meeting planning.
  • Ability to establish and maintain effective working relationships with co-workers, landlords/property owners, consultants, contractors, tenants, HUD, and local, state, and federal officials.
  • Ability to understand, act on, and interpret policies; and implement regulations and procedures set forth by the HABD and/or HUD.
  • Ability to prepare and present ideas in English, both orally and in writing, clearly and concisely.
  • Ability to perform program-required computations with speed and accuracy.
  • Ability to orient other employees and explain organizational policies, rules, regulations, and procedures.

Education and/or Experience:

  • Associate's Degree in business administration, public administration, marketing, liberal arts, or related field.
  • Minimum of three (3) years of administrative experience in the HCV or other subsidy-related program, property management, real estate, or a related field.

Technical Skills:

  • Strong computer skills (e.g. MS Word, Excel, PowerPoint, and Outlook).
  • Ability to learn other computer software programs as required by assigned tasks.

Work Environment:

  • Office environment and HABD properties.

  • Special Programs Specialist

    4 weeks ago

    Birmingham, Alabama, United States Housing Authority of the Birmingham District Full time

    Job DescriptionAt the Housing Authority of the Birmingham District, we are seeking a highly skilled and dedicated individual to fill the role of Special Programs Specialist. This position plays a critical role in supporting the Department of Rental Assistance with the case management of program participants in special programs.Key Responsibilities:Receives...

  • Housing Specialist

    4 weeks ago

    Birmingham, Alabama, United States Housing Authority of the Birmingham District Full time

    Job DescriptionAt the Housing Authority of the Birmingham District, we are seeking a highly skilled and detail-oriented Housing Specialist to join our team. As a key member of our Housing Department, you will play a critical role in ensuring the success of our program leasing initiatives.Key Responsibilities:Receive and review applications from applicants,...

  • Security Operations Specialist

    4 weeks ago

    Birmingham, Alabama, United States Security Industry Specialists Full time

    About this position:We are seeking a skilled Security Specialist to join our team at Security Industry Specialists, Inc. (SIS). As a Security Specialist, you will be responsible for ensuring SIS standards and policies are met in overall field services, operations, and functions in assigned areas such as site inspections, emergency response, camera review,...

  • Itinerant LPN Pool Specialist

    4 weeks ago

    Birmingham, Alabama, United States Birmingham City Schools Full time

    Job Title: Itinerant LPN Pool SpecialistJob Summary: We are seeking a skilled Licensed Practical Nurse to provide medical attention to students and assess their well-being in a school setting.Responsibilities:Collaborate with the supervising RN to identify students with routine or special health care needs.Develop and implement individualized health care...

  • RN Clinical Care Coordinator

    4 weeks ago

    Birmingham, Alabama, United States UAB Full time

    Job Summary:UAB is seeking a skilled RN Clinical Care Coordinator to join our team. In this role, you will be responsible for managing the plan of care for a caseload of patients with Down syndrome. You will serve as a liaison with the multidisciplinary care team and coordinate care with sub-specialists throughout the health system.Key...

  • Transactions Specialist

    4 weeks ago

    Birmingham, Alabama, United States Housing Authority of the Birmingham District Full time

    Job DescriptionSummaryThe primary purpose of this position is to provide administrative support to the Housing Authority of the Birmingham District's Rental Assistance Department. The incumbent is responsible for ensuring compliance with HUD regulatory requirements and the Agency's standard operating procedures. This position ensures quality control in HCV...

  • Payroll Specialist

    4 weeks ago

    Birmingham, Alabama, United States Diversified Maintenance-RWS, LLC Full time

    Job DescriptionAt Diversified Maintenance-RWS, LLC, we are seeking a highly skilled Payroll Specialist to join our team. The successful candidate will be responsible for the end-to-end processing of payroll for over 5,000 US employees, ensuring timely and accurate payments and compliance with government reporting requirements.Key Responsibilities:Audit...

  • Clinical Specialist, Birmingham

    4 weeks ago

    Birmingham, Alabama, United States Terumo Full time

    Job Summary: As a Field Clinical Specialist, you will serve as a subject matter expert, providing directed product support education, training, and insight in the proper use of specialty medical devices in selected diagnostic and interventional procedures.Responsibilities:Train internal and external customers on the proper technique and use of therapeutic...

  • Security Manager

    3 weeks ago

    Birmingham, Alabama, United States GardaWorld Full time

    About BEST Crowd Management:BEST Crowd Management is a leading provider of crowd management and event security services.We specialize in ensuring the safety and security of guests at stadiums, arenas, and large events.Our team is dedicated to delivering exceptional service and creating a safe environment for all attendees.Job Summary:As a Security Manager -...

  • Administrative Support Specialist with Career Advancement Opportunities

    4 weeks ago

    Birmingham, Alabama, United States PANGEATWO Full time

    Administrative Support Specialist with Career Advancement Opportunities $45,000- $55,000 Our partner in the insurance industry is looking for a professional candidate to assist the brokerage team, underwriters, and retailers with a large insurance brokerage firm. They need candidates with 2-3 years of administrative/ analytical experience working in a team...

  • Senior Intake and Systems Manager

    4 weeks ago

    Birmingham, Alabama, United States PrideStaff Full time

    PrideStaff is seeking a highly skilled and experienced professional to fill the role of Senior Intake and Systems Manager. This position requires a strong background in case management software and the ability to lead and train a team of intake specialists.Key Responsibilities:Manage and support the intake team, ensuring seamless communication with...

  • Inventory Specialist

    1 month ago

    Birmingham, Alabama, United States Walgreens Full time

    Job Summary:We are seeking a highly skilled Inventory Specialist to join our team at Walgreens. As an Inventory Specialist, you will be responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including both front end and pharmacy.Key Responsibilities:Responsible for executing,...

  • Client Support Specialist

    4 weeks ago

    Birmingham, Alabama, United States Housing Authority of the Birmingham District Full time

    h3JobDescription/h3pAsaClientSupportSpecialistwiththeHousingAuthorityoftheBirminghamDistrict,youwillplayavitalroleinprovidingexceptionalfront-officesupporttoouron-sitepropertymanagementoperations./ppbKeyResponsibilities:/b/pulliProvidecustomerservicetoapplicants,tenants,andthegeneralpublic,respondingtoinquiriesandresolvingissuesinatimelyandprofessionalmanner...

  • Senior Site Acquisition Manager

    4 weeks ago

    Birmingham, Alabama, United States MasTec Communications Group Full time

    Job SummaryMasTec Communications Group is a leading national infrastructure construction company operating throughout the United States. We perform both wireline and wireless communication services on a national scale.Key ResponsibilitiesDevelop strategies that meet and exceed client expectations and manage day-to-day project level schedules, financials,...

  • Athletic Medicine Specialist

    4 weeks ago

    Birmingham, Alabama, United States Andrews Sports Medicine & Orthopaedic Ce Full time

    Job OverviewAs an Athletic Trainer at Andrews Sports Medicine & Orthopaedic Center, you will serve as a liaison between patients, medical doctors, and schools. You will operate as an ATC in a clinical setting, working in both surgical and non-surgical departments. Key Responsibilities * Provide athletic training services to patients in a fast-paced...

  • IT Systems Specialist

    1 month ago

    Birmingham, Alabama, United States Hoar Construction Full time

    Job SummaryThe Systems Technician is a key role in our technology department, responsible for serving as the liaison between users and the technology team to resolve technical issues. This position requires strong communication skills, technical expertise, and the ability to work independently and as part of a team.Key ResponsibilitiesAssist users in person,...

  • SAQ Project Manager

    4 weeks ago

    Birmingham, Alabama, United States MasTec Communications Group Full time

    Job SummaryThe SAQ Project Manager develops strategies that meet and exceed client expectations and manages day-to-day project-level schedules, financials, status internal/external, and customer relationships.Key ResponsibilitiesMentor Site Acquisition Specialists in all areas of site acquisition and provide them with the tools and strategies to be...

  • Agent Onboarding Specialist

    1 month ago

    Birmingham, Alabama, United States Anywhere Real Estate Full time

    This is a 100% remote role, with a preference for candidates who can work during Western Time Zone hours. The ideal schedule for this role will be 8:30am-5:00pm Pacific Time.**Summary:** As an Agent Onboarding Specialist, your role involves ensuring a seamless onboarding experience for all agent affiliations at Coldwell Banker. You'll be responsible for...

  • Hospice Nurse Specialist

    4 weeks ago

    Birmingham, Alabama, United States Gentiva Full time

    About the Role:Gentiva Hospice is seeking a dedicated and compassionate Hospice Registered Nurse to join our team. As a Hospice RN, you will provide high-quality patient care and support to patients and their families in their homes.Key Responsibilities:Provide direct patient care services to hospice patients and supportive care to the patient's family.Act...

  • SAQ Project Manager

    4 weeks ago

    Birmingham, Alabama, United States MasTec Communications Group Full time

    Job Title: SAQ Project ManagerAt MasTec Communications Group, we are seeking a highly skilled SAQ Project Manager to join our team. As a SAQ Project Manager, you will be responsible for developing strategies that meet and exceed client expectations and managing day-to-day project level schedules, financials, status internal/external, customer...