Customer Service Ambassador
4 weeks ago
About A&M Ventures
We are a dynamic marketing and consulting firm dedicated to expanding our clients' business growth through direct-to-consumer interaction. Our team utilizes imaginative techniques to provide a positive experience for consumers and achieve substantial growth.
Job Summary
We are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer service, troubleshooting customer objections, and maintaining accurate records of customer interactions.
Daily Responsibilities
- Provide friendly and informative customer service to existing and potential customers
- Troubleshoot and resolve customer objections and questions in a professional and positive manner
- Maintain up-to-date and accurate records of customer interactions and personal information
- Develop a comprehensive knowledge base of our products and services to effectively engage with customers
- Participate in team-based meetings to develop new customer service skills and network with top executives
Wanted Qualifications
- 1-3 years of experience in customer service, sales, or a related field
- Outstanding communication and interpersonal skills
- Above-average emotional intelligence and people skills
- Ability to work independently or in a team setting
- Desire to work in a fast-paced customer service environment and multitask effectively
- Exceptional work ethic and commitment to quality
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