Customer Service Ambassador

4 weeks ago


Richmond, Virginia, United States A&M Ventures Full time

About A&M Ventures

We are a dynamic marketing and consulting firm dedicated to expanding our clients' business growth through direct-to-consumer interaction. Our team utilizes imaginative techniques to provide a positive experience for consumers and achieve substantial growth.

Job Summary

We are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer service, troubleshooting customer objections, and maintaining accurate records of customer interactions.

Daily Responsibilities

  • Provide friendly and informative customer service to existing and potential customers
  • Troubleshoot and resolve customer objections and questions in a professional and positive manner
  • Maintain up-to-date and accurate records of customer interactions and personal information
  • Develop a comprehensive knowledge base of our products and services to effectively engage with customers
  • Participate in team-based meetings to develop new customer service skills and network with top executives

Wanted Qualifications

  • 1-3 years of experience in customer service, sales, or a related field
  • Outstanding communication and interpersonal skills
  • Above-average emotional intelligence and people skills
  • Ability to work independently or in a team setting
  • Desire to work in a fast-paced customer service environment and multitask effectively
  • Exceptional work ethic and commitment to quality


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