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Healthcare Technician
2 months ago
POSITION OVERVIEW:
This role involves providing essential support across various clinics in the designated area. Candidates must possess current CCHT certification.
Flexible scheduling with rotating shifts.
OBJECTIVE AND RESPONSIBILITIES:
Aligns with the mission, vision, core values, and customer service philosophy of Fresenius Medical Care North America. Complies with all regulatory and policy requirements.
Works collaboratively within the hemodialysis healthcare team to deliver safe and effective dialysis treatment for patients under the supervision of a licensed nurse, adhering to established policies and regulatory standards.
Contributes to the commitment to quality improvement initiatives and patient satisfaction by actively participating in process enhancement activities.
KEY DUTIES AND RESPONSIBILITIES:
CUSTOMER ENGAGEMENT:
Promotes the organizational culture through adherence to values and service standards.
Ensures exceptional service to all customers, both internal and external.
Builds and sustains effective relationships through timely and clear communication.
Takes proactive measures to address and resolve customer service inquiries efficiently.
PATIENT SUPPORT:
Assists healthcare team members in delivering patient-specific education on treatment adequacy and disease processes.
Assesses vascular access for functionality and communicates any irregularities to the supervising nurse.
Records necessary pre- and post-treatment vital signs and weight, reporting any anomalies.
Conducts vascular access evaluations prior to treatment and informs the supervising nurse of any issues.
Administers medications as permitted by state regulations.
Initiates dialysis treatment as per prescribed protocols, including blood and dialysate flow rates.
Monitors patients during treatment and addresses any issues as directed by the physician.
Documents all relevant treatment information accurately and promptly.
Ensures patient safety by conducting regular checks and reporting any significant changes to the supervising nurse.
Collects required laboratory samples and prepares them for testing.
MAINTENANCE AND TECHNICAL SUPPORT:
Maintains a clean and safe environment in accordance with facility policies.
Conducts necessary cleaning and disinfection of equipment and treatment areas between patient sessions.
Performs required pre-treatment checks on dialysis machines and ensures compliance with safety protocols.
ADMINISTRATIVE TASKS:
Participates in ongoing quality improvement activities and documents involvement.
Accurately enters treatment data into the clinical system in a timely manner.
Reviews documentation for completeness and accuracy, ensuring all entries are correct.
Handles laboratory requisitions and ensures proper specimen collection and storage.
ADDITIONAL RESPONSIBILITIES:
May perform other duties as assigned.
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT:
The role involves physical activities typical of a healthcare setting, including lifting and moving patients.
Regular interaction with patients and healthcare staff is required, along with travel between assigned facilities.
The work environment is typical of a healthcare facility, with controlled temperatures and moderate noise levels. Exposure to infectious materials may occur.
EDUCATIONAL REQUIREMENTS:
Must possess a state or national certification or a high school diploma/G.E.D. and meet certification requirements as mandated.
EXPERIENCE AND SKILLS:
Previous experience in patient care within a healthcare setting is preferred.
Continued employment is contingent upon successful completion of the required training program and CPR certification.
EO/AA Employer:
Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity
Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.