Recovery Lounge Team Member

4 weeks ago


Pflugerville, Texas, United States Cowboys Fit Full time
Job DescriptionJob Title: Recovery Lounge Team
Company: Cowboys Fit
Directly Reports to: Operations Manager
Department: Operations

Key Responsibilities:
  • Maintain an active knowledge of all Recovery services and promotions.
  • Contact new members to set up their complimentary services.
  • Advise members and guests on services that meet their goals.
  • Drive sales and ensure the Lounge has the tools and knowledge needed to sell packages/retail.
  • Assist with maintenance, delivery, and rebooting of Cryo chambers and tanks.
  • Ensure all members and guests check in and have active memberships.
  • Collect dues and update billing when necessary.
  • Assist members and guests with inquiries and concerns.
  • Report issues in a timely manner.
  • Contribute to maintaining club-wide standards of cleanliness.
  • Assist other departments when necessary.
  • Attend required meetings.
  • Stay knowledgeable about Cowboys Fit and its services.

Requirements:
  • General understanding of the Fitness Industry.
  • Ability to work with computers.
  • Excellent customer service and interpersonal communication skills.
  • Independent, self-starter with strong organizational skills.
  • Team player.
  • Adhere to meal and rest break periods and clock in/out for all shift times.

This position description outlines the general nature and level of work performed by Recovery Lounge Team Members. It is not intended to include all duties and responsibilities.

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