Learning Facilitator/Preceptor

4 weeks ago


Lynchburg, Virginia, United States Humana Full time
Job Summary

We are seeking a highly skilled Learning Facilitator/Preceptor to join our team at Humana Healthy Horizons in Virginia. As a key member of our training team, you will be responsible for conducting and facilitating training courses for our employees and external audiences.

As a Learning Facilitator/Preceptor, you will play a critical role in planning, coordinating, and implementing all aspects of training programs. This includes selecting appropriate materials, creating an environment conducive to learning, and engaging learners to produce desired outcomes.

You will also be responsible for monitoring training personnel records to ensure compliance with company requirements, analyzing course evaluations to judge effectiveness, and evaluating the relevance of online resources to complement facilitated experiences.

Additionally, you will support the Audit and Process Improvement teams by providing feedback to Care Coordinators and/or Service Coordinators, and participate in Virginia Department of Medical Assistance Services (DMAS) virtual and/or in-person trainings.

This is a remote position that requires travel up to 75% of the time to Humana Healthy Horizons office in Glen Allen, VA and within the six Medicaid Regions in Virginia for collaboration and face-to-face meetings.

Responsibilities
  • Plan, coordinate, and implement all aspects of training programs
  • Select appropriate materials and create an environment conducive to learning
  • Engage learners to produce desired outcomes
  • Monitor training personnel records to ensure compliance with company requirements
  • Analyze course evaluations to judge effectiveness
  • Evaluate the relevance of online resources to complement facilitated experiences
  • Support the Audit and Process Improvement teams by providing feedback to Care Coordinators and/or Service Coordinators
  • Participate in Virginia Department of Medical Assistance Services (DMAS) virtual and/or in-person trainings
Requirements
  • Bachelor's degree in social work, psychology, behavioral health, or a related field OR Licensed Registered Nurse (RN) or Licensed Practical Nurse (LPN) with a valid unrestricted license in the Commonwealth of Virginia
  • Two (2) or more years of training in an adult learning environment OR two (2) or more years successfully working as a care manager/care coordinator/service coordinator
  • Minimum intermediate level proficiency in Microsoft Office applications including Outlook, PowerPoint, and Excel
  • Effective communicator, verbally and written
  • Ability to work collaboratively with internal and external departments and leadership
Preferred Qualifications
  • Understanding of curriculum design and adult learning principles
  • Experience using a wide variety of training tools to effectively facilitate to a wide audience
  • Experience managing projects or processes

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