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Retail Operations Manager

2 months ago


Yonkers, New York, United States Armani Group Full time

Job Summary

We are seeking a highly motivated and experienced Sales Supervisor to join our team at Armani Group. As a Sales Supervisor, you will play a key role in driving sales, providing an excellent client experience, and building strong talent within our organization.

Key Responsibilities

  • Lead by example and demonstrate integrity, collaboration, and a results-oriented approach to achieve sales goals and objectives.
  • Develop and execute store strategies to build trusting relationships with clients and associates, driving revenue and growth.
  • Provide input on client relationship strategies and ensure effective communication throughout the team.
  • Drive excellence in client experiences and ensure associates receive in-the-moment coaching and feedback.
  • Collaborate with the management team to achieve sales targets and implement process improvements.

Requirements

  • Demonstrated success as a Client Advisor in results and strong team player.
  • College/Post-Secondary degree preferred.
  • Excellent communication (verbal and written) skills and the ability to influence partners and motivate team.
  • Experience with Retail Systems and Office programs, i.e. Excel, Word, and PowerPoint.
  • Open availability and able to work a flexible schedule, including holidays, nights, and weekends.
  • While not required, Italian, Spanish, French, Mandarin, or other language skills are considered a strong asset.

What We Offer

  • An hourly rate within the range of $19.00, plus the opportunity to participate on a bonus or commission benefit plan depending on the brand.
  • A comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and retirement plans with employer contributions.