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Retail Sales Specialist, Seasonal/Flex Opportunities
2 months ago
As a Retail Sales Specialist, you will deliver an exceptional shopping experience by providing outstanding customer service. Employ effective sales techniques and share extensive product knowledge in a dynamic, specialty retail setting.
Your Responsibilities
- Deliver genuine, friendly, and enthusiastic customer service by embodying World-Class service standards.
- Meet established sales targets and participate in promotional contests. Stay informed about current sales and offers.
- Assist customers with specialized services such as gift wrapping, gift registries, locating items, catalog orders, special requests, back orders, charge sends, courier deliveries, and furniture orders.
- Utilize effective sales strategies to drive multiple transactions and enhance productivity.
- Exhibit thorough product knowledge, including features and benefits.
- Accurately and efficiently handle register transactions, including sales, returns, and exchanges.
- Support the implementation and upkeep of visual merchandising, signage, and lighting.
- Maintain store cleanliness and organization; assist in keeping the stockroom orderly as needed.
- Process, label, and replenish merchandise as required.
- Carry out additional tasks as directed by management.
- Adhere to all company policies and procedures.
Why You Will Enjoy Working at Pottery Barn
We are a thriving, fast-paced company with an entrepreneurial spirit. Our business is driven by technology and data. We offer competitive salaries and comprehensive health benefits. We are at the forefront of retail innovation, redefining the shopping experience for the next generation.
We are passionate about our clients and committed to enhancing their experience. Creativity is encouraged daily. Our leadership team is experienced and values new ideas. We believe in autonomy and reward initiative. We foster a fun work environment.
We Are Looking For Candidates Who...
- Have a passion for sales and can demonstrate a proven track record of exceeding sales goals.
- Thrive in a collaborative environment while also being able to work independently and manage time effectively.
- Excel in an entrepreneurial setting and are always seeking innovative solutions.
- Understand how to ask insightful questions to identify customers' personal styles and needs.
- Enjoy uncovering customers' stories to connect them with the right products.
- Perform best when provided with clear daily sales objectives and metrics.
- Hold a high school diploma or equivalent (preferred).
- Have 1-2 years of customer service and retail sales experience (specialty retail preferred, but not mandatory).
- Can prioritize and manage multiple tasks simultaneously.
Physical Requirements
- Ability to remain mobile on the sales floor for extended periods.
- Proficient in operating the POS system.
- Capable of lifting and moving medium to large items, up to 75 pounds, using appropriate equipment and safety techniques.
Benefits
This position offers a competitive compensation package, including pay and benefits. Compensation is based on various factors, including education, work experience, certifications, and geographic location.
The anticipated pay range for this role is: $16.00-$17.00 per hour.
Depending on your position and location, you may be eligible for:
- A generous discount on all Pottery Barn brands.
- A 401(k) plan and other investment opportunities.
- A wellness program that supports your physical, financial, and emotional health.
- Paid time off and holidays (for full-time positions).
- Health benefits, including dental and vision insurance, with same-sex domestic partner benefits (for full-time positions).
