Cashier Operations Coordinator
3 weeks ago
We are a leading automotive group in California, boasting an impressive portfolio of prestigious brands like Aston Martin, Land Rover, Jaguar, Hyundai, Genesis, Lotus, and Cadillac. Our commitment to excellence is demonstrated through our dedicated team members who uphold the highest standards of integrity, professionalism, and teamwork.
Job OverviewWe are seeking a detail-oriented and customer-focused Cashier to join our team at Jaguar Land Rover San Jose. This critical role involves managing customer transactions, ensuring accuracy, and providing exceptional customer service. Key responsibilities include:
- Welcoming customers at the cashier window with a smile and a professional demeanor.
- Efficiently processing customer bills using our system.
- Receiving various payment methods from customers, including cash, checks, and credit cards, and accurately recording the amounts received.
- Making change and issuing receipts to customers.
- Providing refunds or credit memorandums to customers for returned merchandise or as directed by management.
- Performing daily reconciliation of the cash drawer.
- Collaborating with department managers to stay informed about new products, services, features, and pricing.
- Responding to customer inquiries about services performed or products purchased, or referring them to someone who can assist.
- Resolving customer complaints with empathy and poise, and escalating issues to the appropriate personnel when necessary.
- Reconciling gas purchase statements.
- Providing administrative support to other departments as needed.
- Serving as a backup to the switchboard operator.
- Maintaining a professional appearance and keeping the workspace tidy.
This position comes with a competitive hourly wage of $20/hour, taking into account your experience and qualifications. In addition, we offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) savings plan with company matching. Our company culture is built on integrity, professionalism, excellence, and teamwork, providing a fulfilling work environment.
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